Coral Reef Resort & Spa, Havelock

Viel Raum für Verbesserungen. Unter Berücksichtigung der erhobenen Gebühren ist der Service gelinde gesagt schlampig, die Gegensprechanlage funktionierte nicht, das WLAN ist erbärmlich, da an öffentlichen Orten wie der Rezeption, im Restaurant usw. kein WLAN verfügbar ist, das Essen ist unterdurchschnittlich und das Frühstücksangebot ist unterdurchschnittlich Was, gelinde gesagt, das Bessere ist, plus 15 Minuten Wartezeit auf eine Nachfüllung, wobei der Koch nicht weiß, was Eier mit der Sonnenseite nach oben bedeuten (sehr seltsam). Insgesamt mag es zwar Absicht geben, aber mangelnde Professionalität und Schulung und Orientierung des Personals können zu einem Rückgang der Auslastung führen, da wiederholte Besuche möglicherweise überhaupt nicht stattfinden und Empfehlungen andere von der Wahl dieses Ortes abhalten können.

What a fantastic experience at CRR! The room, the private beach, the pool side bar/ dinning space were amazing! Overall the property has a great vibe. Can’t wait to be back during the peak season to experience the other activities which are not currently active (mangrove exploration etc).

I stayed in the property with my wife and my 3-year old daughter from January 19 to January 21, 2025. We were accompanied to the room by Ms. Shaheen, the front desk manager. The room was spacious, clean and was the best among the ones we stayed at in the Andamans. The private beach was a major highlight and was very well maintained. There were two different swimming pools that were also well maintained. The property overall was managed very well. However, the main laggard in this entire experience is the restaurant. We had a candlelight dinner by the beach on the 20th. of January. The starters were nicely made but the chicken tikka was very dry inside. We observed the same trend across different chicken dishes where the chicken was overcooked and was not moist at all. Chicken Dijon tasted a lot bitter than expected. Towards the end of our meal, we were told that the restaurant had run out of caramel custard which we ordered at least 7 hours before our meal. Surprisingly, the Greek salad (a vinaigrette based one) appeared just before the dessert whereas these types of salads generally appear as appetizers in the Western world. The restaurant here needs serious improvement and it's important considering the few choices of eateries outside the hotel. I will specifically mention Mr. Ravi Chhetri for his impeccable service throughout the dinner. He also took some good photographs of us and strived hard to make the dinner experience enjoyable for us. While checking out, I was initially asked for the payment of the candlelight dinner which I had paid even before arriving at Havelock. Hence the billing system needs an upgradation too.

Hotel rooms are small no fresh up kits provided and breakfast served with expired ingredients such as expired butter and expired ketchup etc. the good thing is hotel is near to beach and cleanliness other than that food is average and service is okay.

It is a good resort on the beach. 2 swimming pools, live music in evenings, good breakfast spread, lavish rooms = good holiday! The resort seems to have space crunch yet they've managed to give good experience to travellers. It is at reasonable distance from major attractions. Although the restaurant takes longer time to deliver the food order, it was delicious. The beach is at walkable distance and the entire stretch (including for resorts nearby) have wonderful view

UNCLEAN- They didn’t clean our room, when they did it was solely making the bed. I found a dead cockroach, flies were everywhere and termites were in the ceiling. USELESS STAFF - we almost missed our ferry back to port blair because the woman in reception lied and said she had booked a taxi, which she hadn’t. Not good for 6 am new year’s day. We ended up hailing our own tuktuk while the staff laughed and said to ‘calm down’… whilst also piling on more bills. The management swan around shouting at their younger staff, some of whom are actually very good, trying to get them to be the scape goat for their mistakes (writing down and serving the wrong meal and then saying ‘oh i don’t know how that happened, stupid xyz’) NO SERVICE- we had to ask 3 times for refills after 2 days of no WATER or toilet paper- this was met with visible and verbal annoyance from the cleaners. We were lied to more times than i can count - mainly by the awful woman in reception and Baimal- e.g: telling us they booked a lunch for us at the taj (stay there instead), us travelling all the way there only to be met with the maitre de at the Taj informing us that he had told Baimal it wasn’t possible. I also received multiple bruises from the massage, after telling the masseuse to decrease the pressure multiple times. We, and the other guests ended up having to have daily chats when it was all getting too frustrating. I wish this had only happened to us, but apparently the coral reef is known for its poor service and rude staff. I will never be returning, and i hope this helps sway anyone who was planning on wasting their money