Senlac Guesthouse

It was very clean and the host was very welcoming ❤️

No reception....no service personnel if I require any thing.

The room was very clean and the guest house was in a great location. However, it is supposed to be a bed and breakfast and was told upon arrival that breakfast was not served due to COVID. There is nothing on their website to advise this was the case and we booked partly due to the availability of breakfast. As it was, had to find somewhere local for breakfast. A little disappointed.

When we arrived we was asked to pay for the room in ful. We told the lady we had credit card but she said she wanted the £171 in cash and directed us to the nearest bank. I wasnt at all happy with this as the website says they accept credit/debit cards. This then ate into our spending allowance. I wasnt offerd a reciept & she had 2 days to oblige but this didnt come my way. In the room the very large window has no blind just curtains and is overlooked by other propertys but more so next doors court yard which often had a guy smoking out there. This meant we couldnt get undressed with out closing the curtains. This made the room dark & stuffy as it was very hot on the two days we was there. Our room carpet lead up to the ensuite floor tiles which had quite a big step which wasnt noticable & i stubbed my toe. I was in a great deal of pain. This needs addressing Asap before some one breaks there toes. To stop us doing this again or forgetting in the middle of the night we had to pad it with cushions. The check out was self service and you leave your key in the bedroom door. This i find very impersonable, there is no customer service hear & they are recieving alot of money for not alot in return. This is a shame as the room was very clean & the bed very comfortable. Based on our experience hear we wont return we will find some where with better service

Very friendly welcome and couldn’t be more helpful.

Lovely room with a separate, private bathroom. There is a sink, fridge and kettle in the room which is handy. Location is a very short walk from the station and it only took 10/15 minutes to walk to the Old Town. I also want to mention the proprietor / manager is very friendly and helpful. Would definitely recommend.

This property is not as advertised. Parking at multi story carpark nearby was £30.00, an unexpected additional cost. Karaoke entertainment is advertised and does not take place. No housekeeping as in made beds etc and we had to ask to clean towels.

Lovley stay Clean and tidy Room had a mini fridge Alarm/radio Fan Bedside lamps Tea/coffee/kettle Bedside tables, dressing table, wardrobe and en-suite Everything you need