Premier Inn Harlow North (Harlow Mill)

We booked here for the night. The day before we arrived, we were told that there was no dinner or breakfast. As we had booked a table for 6 people, for dinner, we were very unhappy. The room seemed to be furthest away from reception. We had to go upstairs and a long walk, to find it. Although the bed was comfortable, and the room was clean, we found getting in and out of the bath, to shower, difficult.

Stayed here (couple) for 4 nights for some family celebrations. Convenient location and mainly chosen for the onsite restaurant & bar, where we’d booked for dinner & had planned to eat breakfast. Room was usual Premier Inn standard, comfortable bed, decent shower, enough hanging space for clothes but no drawers. Thin walls (we could hear our neighbours talking & showering) and very warm even with the heating turned off, free parking which is a bonus. WiFi wasn’t particularly good. However, the restaurant & bar was closed from day two of our stay; we did get a phone call informing us but it was an inconvenience as mentioned it was the main reason we chose this hotel. I understand it was beyond the control of the hotel though. Luckily we know the area so found alternative food places, but we had to drive to get to them instead of having somewhere to eat literally on the doorstep. We were surprised that even the bar was closed as it was apparently a food supplier issue.

Restaurant closed due to gas leak which happened 4 days before our check in, but was not informed until arrival. We were simply told if you don’t like it, we will give you a refund and you can find some where else. We were also not told about the parking register and received 2 parking fines for the 2 day stay!

As usual a great stay at our favourite B&B Premier Inn , Harlow.... A Lovely room , great service and super friendly staff !!!!! , the next time we stay in Harlow we will be booking here !! , but we always book a Premier Inn no matter where we go Many thanks , looking forward to the next time .

I went with my daughter for a stay at Premier Inn for her holiday. The stay was lovely,same as the staff. I could park my car in the car park and was really easy to move our stuff in the hotel. We had a good night sleep and we enjoyed some walks around the canal. We had dinner in the restaurant and food was good.

Adrian was in reception during our visit. We visited and stayed for a few nights in October 2024. He was very friendly and welcoming. He is a great asset to your company! Also there was good parking facilities available and a great restaurant.