Crowne Plaza HARBIN SONGBEI by IHG

Am Tag des Eincheckens wollte ich in einem chinesischen Restaurant zu Abend essen. Mir wurde gesagt, dass das Restaurant ausgebucht sei und ich einen Tisch teilen müsse. [Bitter] Für mehr als tausend muss man einen Tisch mit anderen teilen Übernachtungen in einem Hotel. Dies ist das erste Mal, dass ich auf eine solche Operation gestoßen bin. Der Service ist besser als in anderen Crown-Hotels. Plaze ist viel schlechter, nicht zu empfehlen

This is an excellent, luxurious hotel that's perfect for those with family visiting the huge indoor ski resort within the Songbei Sunac Mall nearby (right around the corner across the street). Breakfasts are fantastic with a huge selection of tasty Western & Chinese dishes. The hotel amenities are also great, with a spa, a clean gym, a lifeguard at the pool & an executive lounge on the 25th floor.

Crowne Plaza is a great hotel located within a short walk to plenty of restaurants and Sunac Mall (it has the Guinness World Record for largest indoor skiing, with affordable skiing lessons for kids if you prefer to stay within Harbin area). All staff from front desk to housekeeping are very friendly and any issues are resolved within a few minutes. Roughly 20mins by car to the Harbin Ice & Snow world and 30mins to the city centre. Located in a quiet area so there wasn't any noise or traffic nearby at night time. Room is spacious (fits our family of 4 with kids aged 6 & 8) and clean, housekeeping is very prompt. We had originally booked the themed room but change to the normal room to have a bathtub instead. Gym and pool facilities are decent and clean. (Note: Swimming cap is required, but you can buy it before swimming). Pleasant experience overall.

very nice room with nice shower. Good breakfast. Not close to center but didi was very cheap and fast.

Service was impecabble from the moment we stepped into the hotel. From checking in, to all the other staff, all friendly and helpful. Room was good and had all we needed. Very nice swimming pool too. Really some of the best, friendliest staff Iv dealt with at a hotel.

Good staff service, good location. Hotel is clean and well maintained.

We had an excellent stay! The main attractions were all within 20-30mins car ride away.

Very helpful front desk, specious room and good food at Chinese restaurant. Highly recommended

Very good experience, enjoyed the stay