Tianzhu Hotel (Harbin Railway Station Airport Bus) Bewertungen

Position is perfect for who want to live near the railway station and go to airport by bus. Room is old but amazingly big, over expectation with this price.

Staying at this hotel was such a treat! The staff was attentive, the room was comfortable and spotless, and the location was ideal for transportation between the airport and downtown. Highly recommended!

The only good thing is Location, others cannot expect too much

Disappointing Experience Due to Security Issues I recently stayed at this hotel during my trip to Harbin. While the location is convenient—right near the shuttle bus drop-off—and the check-in process was smooth, I had a very disappointing experience regarding security and customer service. During my stay, some valuable items from my luggage went missing. I had purchased ginseng and mushrooms as gifts for my parents, and after carefully organizing them in my suitcase, I left the hotel for a day of sightseeing. The next morning, I packed up, secured my luggage, and flew home, only to realize upon arrival that the items were stolen. When I contacted the hotel, they immediately denied any responsibility and offered no assistance in investigating the matter. I also reached out to Trip.com, but their response was simply that I should have reported it while I was still at the hotel. This lack of accountability and concern for guests' belongings left me very disappointed. While the hotel itself was decent in terms of location and basic amenities, security is a serious issue. I strongly advise future guests to always lock their luggage when leaving their rooms. Unfortunately, this experience overshadowed my otherwise wonderful trip. I hope the hotel improves its security and customer service to ensure a safer and more pleasant stay for future guests.

The staff were very friendly, and super patient with my attempts at speaking Chinese with them. The room itself was in excellent condition and I had a lovely view of 哈尔滨站!

Location is very close (3 min walk) to Harbin station. Amenities were all great. Room was warm and staff hospitality was really nice. Loads of nice restaurants around the area.

Downstairs is the ticketing office of airport bus and the bus stops right in front of the hotel. A restaurant run by different owner at the ground floor serves delicious meals.

It is very good hotel next to the train station, I liked the most that you can leave your bags in the reception if you have to wait for the train. Bathroom is closed which is very comfortable!

This hotel is located very close to Harbin Railway Station and MRT. Very convenient place to stay in Harbin.

Nice location

Very disapointed with the hotel, terrible bed mattress, cheap low quality old furniture and bad customer service.Dont book.Location is the only good thing

シャワーとトイレの無い1番安価な部屋に泊まりました。共有トイレは座式ではないので膝悪い私は苦労しました。歯ブラシの質も悪くて困りました。 全体的な印象としてはコスパ悪いホテルだと思います。 立地とスタッフだけが良い所です。

設施陳舊，但衞生狀況還可以。15平的房間空間很狹小，必要的物品和設施也都有，最大的槽點是熱水和固定花灑，還好衹是送站臨時住一晚影響不大。有個特點是房間內的綠植，貌似是真的。再有在這個地理位置，這裏可以説是最有性價比了，樓下就是機場大巴，五分鐘走到火車站。服務態度一言難盡，總之年輕的服務員都是很熱情禮貌的。

洗澡沒有手持花灑，頂上花灑水很小，仙女散花一樣，飛散霧氣式洗澡，搞得水很冷，一點都不暖。還把乾衣服弄濕了。太晚也衹能將就了，還好不洗頭，不然可慘了。 後來問了清潔的服務員，説每個房間都這樣。 其它確實離火車站近，但是近不是衹有一個酒店 住酒店無非就是洗個熱水澡和睡覺。 就這點，差評！