AOLUGUYA in The Unbound Collection by Hyatt Hotel

很有特色的酒店，房間也非常好，早餐尤其贊，很好很好，唯一不足就是電梯有點繞，需要轉電梯才能讓下樓。包括餐廳的人員都很熱情，送機的司機王師傅非常不錯，説話讓人很舒服，值得表揚。

I had a wonderful stay at the Harbin Aoluguya Hotel. From the moment I arrived, the atmosphere felt warm and welcoming. The rooms were clean, comfortable, and thoughtfully designed, making it easy to relax after a long day. The staff were incredibly friendly and attentive, always ready to help with anything I needed. Overall, the hotel provided an excellent experience, and I would happily stay here again. Highly recommended to everyone out there looking for hotel in Harbin

This is an excellent hotel, very stylish, nice rooms, good service, the supper was also a bonus! The only drawback is the location, not close to downtown, but taxi is convenient here.

It was second time for business in Harbin and also for the hotel. I didn't visit other hotel except this hotel so far. My first trip was 4 nights and I felt this hotel is very cozy and clean especially the service. I would like to say SAM was really kind for me and my mom. He made our feeling really comfortable to stay in this hotel. Thanks to everybody who working in this hotel for the best trip in Harbin. :)

The hotel has a very beautiful view, and I absolutely loved the unique lobby design. One standout feature is the presence of deer in the ground-floor lobby, which was truly impressive and added a special touch to the stay. However, there are a few areas for improvement. If you order 外卖 (food delivery), there’s no robot or staff to assist in bringing it to your room, which can be inconvenient. Additionally, the front desk service felt unfriendly, almost as though they looked down on customers, which left a bad impression. The rooms are nice, and while the location is a bit far from Sofia Church, it’s manageable. This hotel is good for a short stay, but I wouldn’t recommend it for a longer one.

Best stay ever for me! Everything from the front desk to the housekeeping was great! I arrived quite early than the usual time but was given early in.. the benefits was explained clearly when checking in. Location wise is near a huge shopping mall, other than that its also near to tourist areas. You can even arrange for free pick up service to drive you to either central street or snow world and city. They also can arrange to have the driver to wait for you at the location you dropped off. There are 2 reindeer to greet you at selected timing. Even witness one of it shredding it's antlers! There are also free coke and Sprite and local drink in their mini bar. Unlimited free flow of night food from 10pm-12 midnight, legit nice beef noodle that I had 3 bowls. There are also free drinks and other local delicious food . For breakfast although I didn't get it, it's until 1pm lol, not a typo. Never heard before any hotel we have breakfast till 1pm. I was told this is because the owner know when we visit harbin we will stay up late, if it's the usual 10am you might miss your breakfast.same for those who need to get up early and still be able to come back to eat If you book those 72 square meter room they even provide free car rental. Yes all free, just have to top up the fuel, with this benefits you would've save a lot of money. Special should out to driver wangxin(王新) he drove me to snow world and walked there, even beyond the selected timing because he knows that it will be hard to take taxi back to hotel at late timing. He was also very passionate to introduce all the major location on the way. I was really glad to have met someone like him. Definitely a 5 stars for me!