Holiday Inn Express Hanover by IHG

it was ok...but... We have stayed at a number of Holiday Inn Express Hotels. This one was not as good as the others. I do have to say that the staff of the hotel were very nice--no complaints there. But there were some issues.... The exit stairwell nearest our room was blocked with caution tape--we inquired about it and was told it was blocked due to painting, and the hotel is being remodeled. There didn't seem to be much concern regarding the stairwell being blocked---If there was an emergency we would have to go to the other side of the hotel to exit. I understand the need to keep the guests and staff safe during remodeling, but this just did not sit well with me. The breakfast was mediocre at best-- I get that it's free, but it was not nearly up to the standards we have had at other Holiday Inn Express hotels. Our room had a towel laying under the bathroom vanity that had obviously been there awhile. Would I recommend this hotel?,..probably not. Especially since there was another hotel right beside it that was much better. We chose this Holiday Inn Express for the price--but the savings was not worth it.

The breakfast was excellent. The woman attending to the breakfast area was kind efficient and kept the food trays/containers fully stocked. 😊

This was my second visit to your hotel, the first being August, 2023. On that visit, I felt that overall, your hotel was one of the nicest places that I have ever stayed. Visited Hanover this August and stayed with you again. Same opinion, a great place to stay. Your parent company should award your hotel, for the hard work of the entire staff.

A very convenient location. Met with family I will repeat my stay in the near future.

The staff was very friendly and helpful.

Jeanette was awesome. Fast check in. Clean room.