Hanoi Diamond King Hotel & Travel

Die Lage ist sehr gut, der Service stimmt

This is our second stay at this hotel, this time a Classic room at 306 (no external window) for one night. The room looked clean at first glance but soon we discovered many small ants on the coffee tray and more circling around a suspicious brown object on the dressing chair (forgot to take a photo). Reception and house keeping were both apologetic and responded quickly. Later on, we discovered the bathroom ceiling to be mouldy and front of the bed has very dusty cables (photos attached), by now we were too tired to call the reception and regretted booking this hotel. Unfortunately we have another reservation for 2 more nights here (Deluxe room) and we asked them to make sure it’s clean. We don’t mind budget hotels but cleanliness is very important. Apart from cleanliness, the room has one internal window to the corridor (no privacy) and two single beds. On the positive side, hotel staff are very friendly and helpful.

"Great stay! The hotel exceeded my expectations. Clean and comfortable rooms, friendly staff, and excellent location. Would definitely recommend and stay again!" Shout out to Front desk "Lan" she has been so friendly and helpful to support our stay here.

Hotel staffs are friendly. Although the hotel lift is located at the 2nd floor, the hotel staff would assist us in getting the luggage up to the 2nd floor. Location is near most of the main streets and attractions, walking distance, eg beer street, coffee shops, pho, bahn mi etc.

Good Hotel , I recommended it. Cleaning great ! There is a pool very nice, gym inside , good service , very nice people they all worry about the guests. There are delicious breakfast you can enjoy. Yo recomiendo este hotel , la atención me pareció fantástica. Los empleados muy preocupados siempre se cómo estamos los huéspedes y muy amables y educados. Los desayunos abundantes y muy buenos. También el servicio de transporte es muy bueno, a horario y muy pacientes.

Amenities include free water and tea/coffee which was very convenient. They have stairs and an elevator. The lobby is very beautiful, the room is large, and the bed was comfortable.