Fotos des Hanoi Pearl Hotel

Everything was great at the hotel, from check-in to check-out. However, we encountered an issue which is that their breakfast buffet did not have sufficient seats for us when we went there. We were directed to a seat that was occupied by the BAGS of some inconsiderate white people, presumably they were reserving seats for their own people. Staff did nothing to resolve the tensions. Also, when we finally sat down, after about 10minutes into our breakfast, one of the senior staff had the audacity to request to verify if we had breakfast booked. She did not choose to do it at the start when we were fighting for seats, but during our meal. 0 sense. And it appeared that the lady was the manager of the breakfast room. And she only asked us. All I can say throughout my visit in Hanoi is that all service staff members prioritise white people over all other tourists, not just this hotel.

The hotel is ideally located in Old quarters. Walking distance to most places. The staff at the hotel was exceptional.

Khách sạn địa điểm rất tiện lợi , gần n*** bờ Hồ Hoàn Kiếm, đi bộ ra bờ hồ chỉ 3 phút., xung quanh khách sạn có quán bar, tiệm ăn , nhà hàng lưu niệm. Đồ ăn sáng cũng tạm ổn. Mình đã ở KS rất nhiều lần mỗi khi ghé Hanoi.