Hanoi Paradise Center Hotel & Spa Bewertungen

Das Hotel scheint im Allgemeinen in Ordnung zu sein und ist sehr gut gelegen, aber unser Zimmer war nicht sehr schön. Das Hauptproblem war der Lärm, da wir uns direkt neben dem Spa befanden (schließt um 23:00 Uhr und jemand blieb vor unserer Tür herum und räumte bis etwa 1:00 Uhr auf) und über dem Restaurant (das Frühstück beginnt um 6:00 Uhr). Daher gab es ein schmales Fenster, um wirklich schlafen zu können. Bei allgemeiner Sauberkeit und Präsentation gab es bei der Renovierung Farbspritzer auf allen Möbeln, viele Haare, Ablagerungen am Wasserhahn und in der Dusche und Zahnpasta auf dem Spiegel. Außerdem war der Minikühlschrank in unserem Zimmer nicht eingeschaltet, als wir überprüften, warum er ausgesteckt war und der Stecker vom falschen Typ für die Steckdose war. Keine Ahnung, wann dieser Kühlschrank das letzte Mal funktioniert hat, wenn überhaupt. Wir haben unsere Pläne geändert und waren am Ende nur für eine Nacht dort. Ich würde es hier nicht empfehlen, wenn man bedenkt, dass man in Hanoi für den Preis viel besseres bekommen kann.

Located inside a small alley, staffs are friendly. Rooms doesn’t look very impressive, not very clean, old towels, below average toiletries provided in the toilet, hair dryer not functioning, and very poor sound proofing.

It is not hotel at all, but hostel. Understand the price is there, however, you cant image how small and old of this hotel. But the location is not bad

Phanh was very helpful and made the stay very enjoyable. Even after our booking, they graciously allowed us to leave our bags there, let us use the toilet to freshen up and even gave us free water. Thank you for the hospitality!

Good and clean, everything perfect… except door acoustic insulation perhaps. The location is perfect, not too central but still easy to visit Hoan Kiem. We recommend for a few days in HaNoi.

我們第一晚到河內，居住的飯店，整體設施還不錯，但位置是在一個巷子進去，對於有大型行李箱的旅客，比較不易，但飯店的床，軟硬度我很喜歡，如果你是注重睡眠，會是個好選擇，整個房間被一個很大的床佔滿🤣

Nichts stimmt mit dem überein was auf den Hotelportalen steht. Kleine Zimmer, Toilette und Dusche sind eins, Waschbecken im Zimmer. Der Eingang ist eine schmale Gasse und man hat das Gefühl man geht in eine Stripbar.Bitte wegbleiben. Personal ist freundlich, bis es zum Auschecken geht, dann wird man aufgefordert eine 10 bei der Bewertung zu geben. Was offensichtlich viele Gäste auch getan haben. Natürlich verleidet der Preis mit ca 30€ für 4-Sterne(???) . Aber die Bewertungen sollten für andere Reisende fair sein und nicht vom Personal erzwungen.

The hotel experience was very good. The reseption was open 24/7 and the reseptionists were nothing but helpful and amzing people. They spoke good english abd seemed very interested in giving us good recommendations for getting a good experience of Hanoi. The room was very good considering the amout we payed for it. I would reconmend this hotel especially if you are staying in Hanoi for only a night or a few days. The hotel can be tricky to find because it is located in a back alleyway, but you should be fine if you follow the directions on google maps.

It did not look as nice or as clean as the pictures. The room was much smaller than expected. The shower had opaque glass. So while you couldn't see completely through it, you could still see stuff. It's not ideal when rooming with a friend. They didn't have any other room options so we had to deal with it. I requested 2 twin beds, but got a double bed. There were tiny ants all over the place and small moths around the bathroom. In the morning before 8am there was loud drilling in the wall behind us and we couldn't sleep. I would not recommend this place.

You pay what you get, the room is OK not super luxurious, they cleaned it everyday which was a plus. The shower was soso , you had to wait a few minutes for warmwater. The big plus are the receptionist, those two ladies (one with glasses the other with blond hair) helped us a lot, gave us very good recommendations, also both fluent in english👍 But also Mr. Ha and the other two who spent the whole night at the reception desk, very friendly and helpful. If I would come back, then more due to those hardworkers:-D

Sharing my experience so other travelers can avoid this place. Made my booking for a family room more than a month ago via a third party platform and on the day of arrival was told that our room had some air con water leakage and there is no room for us. The receptionist/sales guy also tried to gaslight me saying that he tried to call me multiple times on the arrival day to confirm my reservation but I didn’t answer. Long story short, I was forced to cancel the booking on my end and go to another hotel that he suggested. Reading the other reviews, it seem like it’s not the first time sudden cancellations happened which makes it highly dubious. Now I can’t even write a review to warn other travelers on the third party platform (which they received high ratings for) Anyway the hotel is located in a back alley and doesn’t look anything like the pictures at all. Glad we dodged a bullet. p/s thinking it was a genuine unfortunate event, we naively went ahead to book a day trip tour with them after we were told the bad news. The price we paid wasn’t cheap, yet on the day itself, instead of having a designated tour guide, we were randomly thrown to join another tour group and were neglected throughout. Please avoid this place at all costs. There are many better options in Hanoi.

The hotel was a disappointment. The photo's exaggerate things as does the description of the rooms. Executive with a street view is actually a small room with a window that views a wall. The staff did there best to offset the false expectations and I am appreciative of that.

Room was very small and bed was very uncomfortable. Linens were torn and very strange room layout. Not at all like the photos. Hotel was very difficult to find as it’s at the end of a narrow alley. We booked for 3 nights and only stayed for one. They refused to refund us for the 2 nights we didn’t stay. For the price, there are plenty of much better options nearby. Just don’t book here. Not worth the headache.

Hotel was in central location, good service and friendly staff