Hanoi la Castela Hotel

I recently stayed for 3 nights at the Hanoi La Castela Hotel, and overall, it was a pleasant experience. My room was spacious and clean as my expected. The bed was particularly comfortable, which made for restful nights. The hotel served a breakfast buffet with Western and Vietnamese dishes. The service throughout the hotel was friendly and professional, which helped me feel more comfortable. Particularly the staff in reception named Jennifer she can communicate well in English and give smiles everytime I enter and out in the lobby. Overall, the Hanoi La Castela Hotel delivers good value for its star rating. It’s a solid choice for both business and leisure travelers.

I ended up staying at another hotel but I have great reviews for Maya boutique hotel. Except for the breakfast

A nice wee hotel in the old quarters of hanoi, walking distance to a few of the colonial touris attractions, you can hired a motorbike of roam around in the congested roads of city center.

Staffs are very friendly and help

The TV was not working. Like there were literally no channels available for watching which is a first experience for me. Although the staff did offer to call a repairman, I just couldn't be bothered already. There were 2 bottles of complimentary mineral water on the side table that the staff did replenish during cleaning the following day. But I wasn't told that I will be charged extra if I took the chilled mineral water that was in the mini bar. So I was quite caught by surprise when the concierge told me that I have to pay for THAT bottle of mineral water. The walls of my room didn't look very pleasing as well as there were signs of fungi due to humidity. The only plus point of this hotel is the location, as it was located in smack in the middle of old quarter so it's easy to access many prime spots.

The hotel is in a very convenient location and close to the Hoan Kiem lake. Excellent services and staff. Room is clean and tidy. Should be on top of the hotel list in Hoan Kiem area. Highly recommend to all tourists!