Splendid Premium Hotel

Wonderful welcoming atmosphere. The receptionists and hotel manager accommodated our needs. The manager offered to look after our bags securely enabling us to travel lightly whilst exploring Hanoi. Would recommend it to anyone.

Good hotel , good staff, good breakfast,central location

We stayed one night and enjoyed there. New hotel, still upgrading some facilities with location in heart of Hanoi. Manager Jacky organised luxury taxi for us from hotel to airport and I really appreciate it! We also got some little gift, they really show their best! Staff so professional and polite Warm recommendations

Although the hotel is 5 star, the facility is not up to 5 star level. The rooms are old, plaster on walls is coming off, bathrooms a bit yellow molded, all in all by far not 5 star level. Be aware that some rooms have a single connecting door, this is a massive sound problem when loud kids are playing next door... My real windowroom had view of an inside building airshaft and on the other side a fire escape installation. Do not expect any view, just some daylight. Service level is impeccable, staff is doing it utmost best to compensate. I got a big rebate (before staying) from trip.com, so all in all, value for money was ok-ish.

Very helpful staff, good location, very good breakfast, great view of Hoan Kiem lake and large pool .

One of the best hotels in the Hanoi old quarter area. The hotel facility is first class in the Hanoi old quarter area, and its service is great! The spa is highly recommended to relieve the long flight tiredness. The Pool has a perfect view to the Hoàn Kiếm Lake, especially in the night. The location of the hotel is unbeatable. We had a wonderful experience staying in this 5 star hotel.

Very good hotel and value for money. I have requested for the big room with bathtub and they have upgraded me to more comfy and beautiful room

The amazing service I received from all the staff at the Splendid Premium Hotel, was absolutely fabulous. Every little detail has been thought of & their personal concierge team made my first few days in Vietnam feel so special. Ms Van in particular was amazing & attentive. She even packed a lunch box of fresh fruit, water & Vietnamese coffee to take on my journey to my next destination. I always felt safe & the hotel was central of the Hoan Kiem lake in the Old Quarter. The breakfast was delicious, as were the cocktails from the rooftop bar & Swimming pool. The pool area is so amazing. i would highly recommend staying here if you are a couple looking to explore the beautiful area of hanoi !!

Very helpful staff, good location, very good breakfast