Westsee | 0.79km Entfernung von Qingbomen Community Convenient Service Yitiao Street
The Lizhengmen Hotel is a great choice for guests looking for accommodation in Hangzhou, having been recently renovated in 2024. The hotel is only 2km from Hangzhou Railway Station and 28km from Hangzhou Xiaoshan International Airport, giving guests a number of convenient transportation options. The closest major public transportation, Jiangcheng Road Metro Station, is only 1km away. This hotel is located near many of Hangzhou's attractions including Wushan Daguan Scenic Spot, West Lake, Qianwang Temple and Wansong Academy. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Hangzhou hotel features parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for guests traveling with families.
GGastnutzer2024.09.06
Die Service-Einstellung ist gut, nicht weit vom Westsee-Straße entfernt. Sie können morgens aufstehen und am Westsee laufen. Es gibt einen Essplatz in der Nähe des Hotels. Der einzige Mangel ist, dass die Türwege zu schwach sind. Die Reisezeit wird beeinträchtigt, wenn es sich um eine Tourismusheisung handelt.
Westsee | 1.03km Entfernung von Qingbomen Community Convenient Service Yitiao Street
Die Lage dieses Hotels ist sehr, sehr gut👍🏻👍🏻👍🏻
Steigen Sie einfach an der U-Bahn-Station Ding'an Road aus. Direkt neben dem Hotel befindet sich ein Family Mart.
Die Einstellung des Personals an der Rezeption ist sehr gut und es gibt einen Wäscheservice. Ausländische Touristen können an der Rezeption um Hilfe bei Alipay bitten.
Ich übernachtete im [komfortablen Zimmer mit Kingsize-Bett], das für zwei Personen und zwei große Gepäckstücke ausreichte. Lediglich die Spiegelbeleuchtung im Badezimmer ist defekt, was das Schminken umständlich macht.
Insgesamt sehr zufrieden, empfehlenswert👍🏻
AAnonymer Benutzer2024.04.15
Die Lage dieses Hotels ist sehr, sehr gut👍🏻👍🏻👍🏻
Steigen Sie einfach an der U-Bahn-Station Ding'an Road aus. Direkt neben dem Hotel befindet sich ein Family Mart.
Die Einstellung des Personals an der Rezeption ist sehr gut und es gibt einen Wäscheservice. Ausländische Touristen können an der Rezeption um Hilfe bei Alipay bitten.
Ich übernachtete im [komfortablen Zimmer mit Kingsize-Bett], das für zwei Personen und zwei große Gepäckstücke ausreichte. Lediglich die Spiegelbeleuchtung im Badezimmer ist defekt, was das Schminken umständlich macht.
Insgesamt sehr zufrieden, empfehlenswert👍🏻
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Hotels mit FrühstückHotels mit ZweibettzimmerHotels mit 1 DoppelbettHotels mit PoolHotels mit kostenloser Stornierung
Westsee | 1.27km Entfernung von Qingbomen Community Convenient Service Yitiao Street
The Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store) is one of the newest hotels in Hangzhou, having opened in 2021. The hotel is conveniently located just 1km from Hangzhou Railway Station and 27km from Hangzhou Xiaoshan International Airport. Just a short walk from Ding'an Road Metro Station, traveling to most city destinations is a breeze. With multiple attractions nearby including The Drum Tower, Chaotian Gate and Wushan Square, guests will find plenty to keep themselves occupied. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Hangzhou hotel offers parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
GGastnutzer2024.09.26
Der Service an der Rezeption ist gut (nette Dame), das Zimmer ist sauber und detailliert, die Matratze ist bequem, die Wassertemperatur ist angenehm, das Bad ist komfortabel, die Internetgeschwindigkeit ist schnell und es ist praktisch für Büroarbeiten, die U-Bahn ist daneben und es ist super bequem zu reisen, und man kann zum Westsee laufen und fahren, die U-Bahn ist super praktisch und das Frühstück ist abwechslungsreich, besonders das Nudelrestaurant, in dem der Koch wohnt. Es schmeckt besonders lecker. und die Hühnersuppe ist köstlich. Außerdem gibt es eine Auswahl an frischem Obst, Brot, Milch, gebratenem Gemüse, kalten Speisen usw., was mich sehr zufrieden gestellt hat. Darüber hinaus ist auch die Atmosphäre im Restaurant sehr gut und sorgt dafür, dass sich die Leute sehr wohl fühlen. Sie können beim Auschecken auch kostenlos bei der Aufbewahrung Ihres Gepäcks helfen und es nach Ihrer Rückkehr vom Spielen wieder mitnehmen, was sehr praktisch ist.
Insgesamt bin ich mit diesem Hotel in Bezug auf Service, Ausstattung und Umgebung sehr zufrieden! Wenn ich das nächste Mal hierher komme, werde ich dieses Hotel auf jeden Fall wieder wählen!
Westsee | 2.17km Entfernung von Qingbomen Community Convenient Service Yitiao Street
ibis Hangzhou West Lake Jiefang Road is located at 91-93 Jiefang Road, Shangcheng District, Hangzhou, directly opposite the Second Affiliated Hospital of Zhejiang University School of Medicine (Jiefang Road Campus). It is about 5 minutes' walk from the nearest Metro Line 5 Wan'anqiao Station and 5 minutes' walk from the nearest bus station Zhejiang Second Hospital (bus station). ibis hotels are a lifestyle economy hotel affiliated with AccorX Huazhu, which constantly innovates to provide modern, comfortable and practical accommodation experience for guests. ibis Hangzhou West Lake Jiefang Road is the latest product 8.0 of ibis, equipped with breakfast hall, self-service laundry, delivery robot, etc. All the staff look forward to your visit.
XXinghejiesini.2024.05.05
Die Rezeption des Hotels ist ein bisschen wie eine Bar gestaltet. Mir gefällt sie sehr gut🥰🥰🥰Die Dame an der Rezeption ist sehr begeistert und hat sogar mit dem Gepäck geholfen! Es gibt auch einen Roboter, der Essen liefert👍🏻👍🏻Es gibt immer noch Waschmaschinen und Trockner, sodass Sie sich keine Sorgen um das Waschen von Kleidung machen müssen. Das Zimmer ist auch sehr sauber 🚽 befindet sich im Automatikmodus, setzen Sie sich darauf und wärmen Sie es auf. Warmes und Mineralwasser sind ebenfalls kostenlos und es werden keine zusätzlichen Kosten anfallen. Das ist sehr gut. Es ist auch sehr praktisch für Reisen.
Westsee | 2.18km Entfernung von Qingbomen Community Convenient Service Yitiao Street
Lemon Hotel is an energy-saving chain hotel specially created for the masses. The brand focuses on the characteristics of light and convenient, and provides a green and energy-saving sharing place for the majority of hotel users with comprehensive conditions such as affordable prices, abundant social opportunities, convenient transportation, quality service and superior geographical location. At the same time let you feel environmental protection, humanity, creativity, vitality in one of the hotel space design. The innovative room design of one room for one person ensures your safety and privacy. The hotel also provides a hygienic environment comparable to super-star quality, diversified membership activities, relaxing bar and coffee experience, which is convenient like home, but also has the exploration experience of slow hunting. A fun place, an interesting accommodation, a lemon deeply attracts more and more guests to stay, whether you are a short-term rental, tourists, long stay, business trip, we can provide you with flexible one-stop accommodation solutions, we aim to provide you with a different travel fun for the city you go to, pay attention to each guest's feelings, open social, connect with each other, Create a better world of accommodation.
NNingmengchengbaixiangguo2024.04.29
Ausstattung: Die Einrichtungen sind recht vollständig, obwohl die Toiletten und Badezimmer öffentlich sind. Es gibt auch einen öffentlichen Ruhebereich und eine kleine Terrasse, was insgesamt gut ist.
Hygiene: Es ist hygienisch und sauber. Die Tante ist sehr verantwortungsbewusst und hält es immer sauber.
Umgebung: Die Schalldämmung ist etwas schlecht, um nachts zu telefonieren und sie deutlich zu hören.
Service: Der Service an der Rezeption ist zwar sehr gut, aber es gibt viele Mücken und es mangelt an Mückenschutz oder Mückenspiralen. Ich wurde in ein Sieb im Zimmer gebissen und es wurden keine Insekten gefunden.
Westsee | 2.54km Entfernung von Qingbomen Community Convenient Service Yitiao Street
The hotel is located by the beautiful West Lake, adjacent to the World Cultural Landscape Heritage, and across the street from Kerry Center, a famous shopping residence in Hangzhou; surrounded by many one-stop shopping centers, top-three hospitals and well-known universities; Qilu Metro Station (Line 1/Line 2) is within walking distance, 600 meters from Longxiangqiao Subway Station, and you can take one stop to reach West Lake and other scenic spots around it. The hotel has comfortable and elegant ArtDeco design rooms. From the sky terrace restaurant on the top floor, you can overlook the magnificent scenery of West Lake and the prosperity of Yan'an Road. The hotel provides buffet breakfast restaurant, a 24-hour gym and self-service laundry services. Each room is equipped with a 55-inch smart TV, branded bathroom, smart speakers, and a capsule coffee machine. The deluxe and executive rooms are equipped with American century-old brand Sealy mattresses. , the executive room is equipped with a Dyson hair dryer, and can achieve a smart guest-controlled check-in experience.
GGastnutzer2024.09.22
Die Lage ist sehr gut, die U-Bahn ist direkt vor der Tür. Der Service ist ok. Hygiene und praktisch, das Zimmer hat einen üblen Geruch, ich kann einfach nicht sagen, was für ein seltsamer Geruch. Es sind alle Einrichtungen vorhanden, die vorhanden sein sollten, aber das Zimmer ist wirklich schade, ein Fenster gebucht und nicht das Ende des Flurs am Ende des Zimmers, und schließlich die letzten drei eins zu geben, kein Problem. Das Problem besteht darin, dass die Fenster nur einen Meter vom Gebäude gegenüber der Wand entfernt sind. Fenster zu haben bedeutet keine Fenster. Bei einem Aufenthalt von vier Tagen wurden die Leute deprimiert, für diesen Preis 60 Punkte! Entschuldigung, verzeihen Sie mir, dass ich mich beschwere!
Qianjiang New Town | 4.49km Entfernung von Qingbomen Community Convenient Service Yitiao Street
Link Nations Hotel was established on January 18, 2024, located in the bustling central business district of Minlin Financial Center in Qianjiang New City, Hangzhou. The hotel features rooms with different styles, aiming to inherit the Chinese cultural heritage, connect the past and present, integrate Chinese and Western cultures, and draw on the experience of excellent hotel brands at home and abroad. It aims to create a first-class hotel brand in China, achieve a century old classic, and allow guests to enjoy the luxurious Eastern hospitality in Hangzhou, known as the "heaven on earth"< The hotel is conveniently located near the banks of the Qiantang River, and is within walking distance to the scenic platform of the Qiantang River - the City Balcony. The daily river view light show held here is a must take. Enjoy the tranquility of the forest park, feel the evening breeze blowing by the Qiantang River, and seamlessly blend natural scenery with urban light and shadow. There are also large commercial complexes such as Gaode Land, Sand Ship City Outlets, Raffles City, and Wanda Plaza near the hotel. In addition, the hotel is also located near Exit D of Chengxing Road Station on Metro Line 4, which provides convenient access to Railway East Station, Railway City Station, West Lake Scenic Area, Xiaoshan Airport, and more.
Binjiang | 5.21km Entfernung von Qingbomen Community Convenient Service Yitiao Street
The Paton View Hotel(Star avenue riverside store ) provides a great place for travelers to relax after a busy day. The Paton View Hotel(Star avenue riverside store ) offers a pleasant stay in Hangzhou for those traveling for business or leisure. Traveling to the hotel is easy with Hangzhou Railway Station located approximately 7km away and Hangzhou Xiaoshan International Airport roughly 23km away. In addition, Jianghanlu Metro Station is just a short walk away. Seeing Hangzhou's sights from this hotel is easy with Nai'erbao Jiating Center (xingguangqijian), Qianjianglong and ZheJiangSheng HangZhouShi XingGuang DaDao BuXingJie all close by. When guests have some time on their hands they can make use of the onsite facilities. This Hangzhou hotel offers parking on site. This hotel is particularly popular with those traveling on business.
GGastnutzer2023.12.03
Ich kann nicht sagen, dass sie genau gleich sind, ich kann nur sagen, dass sie nichts miteinander zu tun haben. Die Fotos täuschen zu sehr. Die Dame an der Rezeption sagte, dass nur ein Zimmer dieser Zimmerkategorie wie auf dem Bild aussieht. Also habe ich ein Foto mit diesen Bildern gemacht. Die anderen sehen alle aus wie die letzten drei Bilder. Es ist wirklich eine Blindbox. Ah~
Die Hygiene war durchschnittlich und die Steppdecke war ultradünn. Die Klimaanlage ließ sich im Winter nicht einschalten. Ich bin mit einer Erkältung aufgewacht. Diese Nacht war wirklich peinlich...
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Alle Hotels in der Nähe von Qingbomen Community Convenient Service Yitiao Street anzeigen
Die 10 besten Hotels in der Nähe von Qingbomen Community Convenient Service Yitiao Street
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Entdecke die beliebtesten Hotels der letzten 30 Tage in der Nähe von Qingbomen Community Convenient Service Yitiao Street
No.1
4.8/5
4342 Bewertungen
Zhejiang Xizi Hotel · Wangzhuang · West Lake Famous Garden
Westsee, Landschaft beim Lingyin Tempel, Hangzhou | 0.96KM Entfernung von Qingbomen Community Convenient Service Yitiao Street
"Edle Umgebung""Lauschiger Seeblick"
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No.2
4.8/5
4314 Bewertungen
Crystal Orange Hotel (Hangzhou West Lake)
Westsee, Landschaft beim Lingyin Tempel, Hangzhou | 0.16KM Entfernung von Qingbomen Community Convenient Service Yitiao Street
"Gute Lage""Großartige Ausstattung"
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No.3
4.8/5
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Hangzhou West Lake Liuyingli Hotel
Westsee, Landschaft beim Lingyin Tempel, Hangzhou | 0.48KM Entfernung von Qingbomen Community Convenient Service Yitiao Street
"Edle Umgebung""Lauschiger Seeblick"
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No.4
4.6/5
2742 Bewertungen
Sofitel Hangzhou West Lake
Westsee, Hangzhou | 0.86KM Entfernung von Qingbomen Community Convenient Service Yitiao Street
"Ausgezeichnete Lage""Köstliches Frühstück"
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No.5
4.5/5
1432 Bewertungen
Home Inn Plus (Hangzhou West Lake lakeside Wushan Plaza Hefang Street store)
Westsee, Hangzhou | 0.63KM Entfernung von Qingbomen Community Convenient Service Yitiao Street
"Gute Lage""Verkehrsgünstig gelegen"
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No.6
4.6/5
1636 Bewertungen
Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)
Westsee, Hangzhou | 0.62KM Entfernung von Qingbomen Community Convenient Service Yitiao Street
Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)
Westsee, Hangzhou | 1.06KM Entfernung von Qingbomen Community Convenient Service Yitiao Street
"Gute Lage""Edle Umgebung"
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No.10
4.8/5
4451 Bewertungen
West Lake State Guesthouse
Westsee, Landschaft beim Lingyin Tempel, Hangzhou | 2.46KM Entfernung von Qingbomen Community Convenient Service Yitiao Street
"Edle Umgebung""Köstliches Frühstück"
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4.8/5
Super
GGastnutzerLovely hotel in the middle of West Creek/ Xixi National Wetlands Park in Hangzhou. The hotel and service offerings are excellent, located in a very secluded spot away from the hustle and bustle, great for relaxation and enjoying the serene and tranquil surroundings. There is a small lake in the middle of the hotel, which I understand is owned and managed by the hotel. The views are wonderful and better than going to the famed West Lake (way too touristy and crowded). I think this hotel has a lot going for it, even though it’s not a known brand.
I would say some things for improvement are as follows:
Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here.
Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left!
Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated.
The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name 杭州所见 – 西溪度假酒店. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better).
The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on
携程 (Ctrip) or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better.
The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels.
PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(
AAnna in ChinaIt was my first trip to Hangzhou. I wanted to celebrate my husband’s birthday here and it was totally impromptu. What I was looking for: 1) a closer location to the West lake - to walk there, not to ride; 2) a balcony or courtyard; 3) and/or at least a beautiful view and surroundings; 4) as we love tea and really interested in Chinese tea culture, some tea plantation nearby could be a plus! Not many hotels seemed to meet my requirements and those which fit were way beyond our budget.
Xunzhenshe hotel looked very pretty but their description was not very clear. Anyway, considering that I was booking our room just a day (!) before our arrival on Friday night, Xunzhenshe seemed to be my only choice with just two rooms left. To be honest, I didn’t expect much when we arrived. However, from the beginning the service was outstanding with a personal approach. At the hotel they greeted us as we were VIPs. Celia, an English-speaking lady, who contacted me after my booking, was extremely helpful. She gave us few recommendations about Hangzhou and the area nearby. She showed us the tea plantation just next to the hotel and a room where farmers were drying tea leaves - it was quite short but interesting introduction to the hotel environment.
The hotel itself is owned and managed by a former architect. The building was built based on construction principles of the Song dynasty. As I understand, all ground floor units have their own courtyard. There is a parking lot, a tea room and a restaurant at the hotel. We were given a non-smoking one-bedroom apartment in a quieter part of the hotel and could enjoy our morning tea in our small but elegant courtyard. The apartment was clean with all necessary amenities. There was a kitchen and a dining room with a huge table (we didn’t use this room though). The breakfast buffet was included in the rate, however they offered mostly Chinese food (no problem for us as we love it). Our dinner and breakfast food were delicious!
Also, we so much appreciate totally unexpected birthday presents to my husband. Upon arrival he found a little gift with a touching handwritten birthday message and then birthday noodles were served at the restaurant. So, it was very unique and memorable celebration!
After all, I was really happy with my hotel’s choice.
To conclude what we loved the most about this hotel:
1. Attentive and caring service
2. Nature and beautiful surroundings
3. Very good location: just next to the West lake park and bridges. Walkable distance to the famous night show Impression and Su Causeway. Not far away to Leifeng pagoda and Longjing and Meijiawu villages.
4. Good Chinese restaurant with a terrace just next to the tea plantation
5. Amazing tea
Me and my husband had a great time in Xunzhenshe. Highly recommend it to those who love places with soul.
GGastnutzerDas neu eröffnete Hotel ist sehr kostengünstig. Die Zimmer sind mit intelligenter Ausstattung ausgestattet und die Zimmer sind mit kostenlosen Getränken und Snacks ausgestattet. Auch der Essenslieferroboter ist ein Pluspunkt, ich werde beim nächsten Mal wieder hier übernachten!
LljjjRoom: The room is quite okay, not too small but not too big. We can open two 24-inch suitcases in the room.
Air Conditioning: The air conditioning is the central type. You can adjust the fan, but the temperature doesn't seem adjustable. At first, we had to wait quite a long time to feel the cold air.
Amenities: Every day, they refill two bottles of mineral water for us. They also provide new slippers, a toothbrush, toothpaste, and shampoo daily. Towels can also be changed every day. There are about 4-5 sockets in the room. The sockets are designed for international use, so you can use them without a universal adapter. We found out on the day we checked out that the drinks inside the fridge were free of charge (there was a sticker on the fridge stating this), but it was too late for us to enjoy them. You should check this before consuming any items.
Shower and toilet: The toilet and bathing area are separated. The water pressure is strong, but there is only one hook inside the shower room, and it is quite high up (which might not be convenient if you want to bring your clothes inside to change). The toilet is a smart toilet with different functions like auto flush. However, the doors for the toilet and bathing area are semi-transparent (you can see inside, though not clearly). If you are staying with someone you are not familiar with, it might be awkward. Refer to the attached pictures for the toilet and shower area. Between the toilet and shower, they also use the same semi-transparent glass. Please take note if you are concerned about this issue.
Breakfast: The room we booked included breakfast. The breakfast options are quite varied, from Asian to Western styles. However, there is a peak period during the morning breakfast hours when you might not find seats. Check with the reception about the breakfast peak period so you can avoid it and enjoy your breakfast.
Transport: Although the metro seems quite near, it still takes about 15 minutes to walk to the hotel (we're not sure if we took the wrong exit or if there is a better option).
Laundry: They offer a free laundry service. You can use the washing machines and dryers for free. There are three washing machines and three dryers.
WiFi: They provide free WiFi, but if you don't have a local (China) phone number, you won't be able to connect to it. However, you can get help from the reception; they can assist you in connecting to the WiFi.
MMG LeeThis hotel won our hearts by its close proximity to the railway station/subway and the hotel good customer service. We are impressed by the level of responsiveness of the staff to our needs, and the hotel staff are very observant, giving us extra bottle of water in our stay, a gift of fruits on our last night (without us asking). Thanks to Sam and Alan at the reception who provide excellent customer service support and the housemaid who did a good job in maintaining the room's cleanliness. We feel very at home. The buffet style breakfast provide both local and western choices. Highly recommended.
这家酒店的优点在于它靠近火杭州火车站/地铁站。而且酒店服务很周到。员工对我们需求的响应程度给我们留下了深刻的印象,酒店员工非常细心,在我们入住期间给我们多瓶食水,最后一晚还送了水果(我们没有要求)。感谢接待处的 Sam 和 Alan 提供出色的客户服务支持,感谢女服务员在保持房间清洁方面做得很好。自助早餐提供中餐和西方食物的选择。强烈推荐。
MMukulDear Trip Manager , Make sure hotel’s top management reads this message . I had checked out around 1.50 pm on 1st then gone to watch hockey match and after match directly drove to Shanghai. After Shanghai around 8.45 pm released I left my & families passport in locker of the wardrobe , locker was left open therefore no password required to open . I immediately called hotel’s front desk first spoke to lady she told exact locatio n of three passports. I waited for 20 minutes then called again this fine spoke to another person “ Wu” , he was more responsive and told he will check and assured to call back but he didn’t call back . I called after about 20 minutes he told he found a gold chain . This my gold chain I asked him again did he find passport he told “ no , think else was found “. Actually he didn’t send anybody to room to check . He lied ! . I told him to check again as I told him exact place of my passport. He said he will get it checked . I waited again for about 20 minutes again and called again spoke to him this time he told that another guest has checked in and therefore they cannot as guest is not in room . He told me to wait until guest comes back . Hotel’s housekeeping staff had found my chain in afternoon while cleaning and gave it front desk . Actually hotel should have called me on mobile immediately but wondering why this such kind of negligence . Absolutely disappointed. We kept on calling a few time until 1.15 am , my wife called atleast 10-15 times . Front desk staff kept on saying cannot enter room as guest hasn’t comeback . Meanwhile I had contacted via your app to three agents they said they will come back in one hour but nobody did …..!!! I had called around 1.15 am to hotel and told them I have no option to call police . Then Wu told he wait for 10 minutes , he called back and told to call police . I called 110 gave full information to police and with 10 minutes local police station called back to verify and after about 10-15 minutes I called Police again they said front desk has found my passports . If front desk had not authority to enter thek should have given option to call police and then they could enter room to search . Untrained unprofessional staff made me suffer for 4 & half ours . I will tell this story to all and will tell to all to never stay in this hotel ever …. Thanks
SShangguanwanhuiEs war mein erster Aufenthalt in diesem Hotel und ich war sehr zufrieden. Ich hatte nicht erwartet, dass ich wiederkommen würde. Der Service war sehr gut und großartig. Auf die Frage, ob ich Vorschläge habe, habe ich keine Vorschläge, da das Zimmer sehr sauber ist und jeder Mitarbeiter großartig ist, egal in welcher Abteilung er sich im ersten Stock oder im Restaurant im achten Stock befindet warm. Das Zimmer ist wirklich schön. Man sieht, dass es sorgfältig gereinigt wurde. Dann habe ich meine Sachen vergessen und nicht einmal darüber nachgedacht. Das Hotelpersonal hat mich sogar angerufen und mir gesagt, ich solle es mir per SF Express schicken, und es gab keinen Grund, zu viel Geld auszugeben Ich sagte, ich solle mir keine Sorgen machen, dass er so aufrichtig war. Außerdem rief mich meine Schwester an, um mir zu sagen, wie ich das Einchecken beim nächsten Mal bequemer und schneller gestalten kann. Der After-Sales-Service ist wirklich ausgezeichnet. Wenn ich das nächste Mal zurückkomme, werde ich im Grand Hyatt übernachten.
Hangzhou Paradise and Huxiang Scenic Area, Hangzhou
Preis pro Nacht ab: EUR 21
4.4/5
Ausgezeichnet
GGastnutzerDishonest and Poor Communication
We were looking forward to our stay but poor and dishonest communication and service unfortunately ruined it. It started at arrival, where they had told us there would be someone to help us carry our bags up the 10-minute long steep incline to the accommodation, but there was nobody. The manager, who met us to guide us, did not help us herself until we literally had to stop from exhaustion.
Most importantly, when we arrived we were taken to a different room than we had originally booked. The hotel manager kept insisting this was an upgrade, but the room did not have most of the amenities we paid for. It also had a foul odor.
When we checked the price of the room she was trying to give us as an “upgrade”, it was 500 RMB/night less than our original room. They had offered us no money off at all. When we showed the manager this, she made excuses, saying the price depends on the “family” and is automatically “adjusted” which is was obviously a lie.
Finally, after much arguing, we were moved into our original room. We requested an extra pillow and a blanket multiple times. She only gave us a flat sheet, saying we could use the pillow and blanket from the bed.
On our second night, we confirmed in advance that we wanted non-spicy to low spicy food. It came extemely spicy, covered in chillies and chilli oil. The manager blamed the ayi. The food was delicious but unfortunately I could barely eat it because it was just too spicy.
When leaving, the manager was trying to rush us out because the taxi we had requested came early. She said no goodbye to us, told us to hurry and “go, go, go”. Later she sent us a goodbye message on wechat.
The location and the infrastructure of the hotel are beautiful. It is a great place to relax and reflect. The old ladies working there were friendly and lovely. However, the manager was patently trying to take advantage of us, and not listening to us or communicating honestly or clearly.
We wanted to come back to this hotel with our friends, but we will look for another hotel in Qiandao that will not try to take advantage of us.
Häufig gestellte Fragen zu Qingbomen Community Convenient Service Yitiao Street
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