Holiday Inn Express Hangzhou East Station Bewertungen

Antwort der Unterkunft: Dear Guest,Thank you for staying at our hotel and taking the time to share your valuable feedback. We sincerely apologize for the inconvenience caused by the room temperature, which affected your stay and sleep experience. Moving forward, we will enhance our daily inspection and maintenance of the air conditioning system. We kindly recommend that you contact our staff immediately if you encounter any issues during your stay, as we are committed to resolving any problems promptly. We look forward to welcoming you back in the future. IHG Social Listening Team

Antwort der Unterkunft: Dear Guest, Thank you so much for sharing your experience from your stay at our hotel. Located in a vibrant commercial hub, the hotel offers easy access to a wide range of dining, shopping, and leisure options. With Hangzhou East Railway Station within walking distance and multiple metro lines nearby, our prime location ensures convenient transportation. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. We truly appreciate your trust and recommendation and will continue striving for excellence. It would be our pleasure to welcome you back on your next visit. IHG Social Listening Team

Antwort der Unterkunft: Dear Guest,Thank you for choosing our hotel and sharing your experience with us. We are truly honored to receive your positive feedback on our services. We are committed to creating a pleasant and comfortable stay for every guest. Should you have any needs during your stay, please feel free to contact our staff at any time, and we will be more than happy to assist you with the utmost enthusiasm.As a friendly reminder, if you are unfamiliar with the transportation information around the hotel while on your way, please feel free to call the front desk. We will be delighted to provide you with details about the surrounding transportation options. Additionally, the anti-vice, anti-gambling, and anti-fraud notices in the lobby are required by the local police station. We greatly appreciate your understanding and support in this matter.Please rest assured that our hotel is equipped with international-standard elevator control systems, electronic access systems, and comprehensive surveillance in public areas, ensuring your safety and security.We sincerely look forward to welcoming you back in the future. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for choosing our hotel as your accommodation. The hotel is only about a few minutes' walk from the East Square of Hangzhou East Railway Station. There are also many restaurants nearby, and it is closely adjacent to the subway stations of Lines 1, 4, 6, and 19, enjoying a highly advantageous location. Whether you are on a business trip or a leisure tour, this place will be a wise choice for you. We look forward to your next stay. IHG Social Listening Team

Antwort der Unterkunft: Dear Guest,Thank you very much for taking the time to share your stay experience and suggestions with us. Regarding your feedback on breakfast, we will share it with the management team and carefully consider it in our future adjustments. At the same time, we will continue to strengthen staff training to provide more professional service. We are also truly honored that our hotel's location and cleanliness, among other aspects, have met your approval. We will continue to strive for excellence and look forward to welcoming you back again. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for your valuable review. We're delighted to hear that you had a pleasant time here. I will definitely share this with our staff. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. We're eagerly looking forward to seeing you again. Hope to welcome you soon! IHG Social Listening Team

Antwort der Unterkunft: Dear guest, it is a pleasure to meet you at Holiday Inn Express Hangzhou East Station. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene.We are very honored to see that our service has brought you a wonderful experience, with enthusiastic hospitality, warm greetings, and sincere care, hoping to bring you the feeling of being at home. Whether it is for business or leisure travel or short-term or long-term stays, we believe that you will love it here. Thank you for your feedback, and we look forward to your next visit. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for taking the precious time to share this review. We're glad to hear that you had a pleasant stay with us and made use of the convenient location of our hotel. Here, you can enjoy a refreshing shower, a quiet and comfortable sleep, a nutritious and delicious breakfast, and other great - value experiences. We hope our guests can feel more relaxed whether they are on business or traveling. We look forward to your next visit. IHG Social Listening Team

Antwort der Unterkunft: Dear Guest,Thank you for your comments. Holiday Inn Express has always been conveniently located. Our hotel is not only close to Hangzhou East Railway Station, but also surrounded by many restaurants and shops, as well as subway lines 1, 4, 6 and 19, making it a very convenient location. We hope our customers can feel more relaxed whether they are working or travelling, and we look forward to your next trip! IHG Social Listening Team

Antwort der Unterkunft: Dear Guest,Thank you for your strong support of our hotel and for sharing this valuable feedback. Our rooms are well-insulated, and the temperature in the south-facing rooms might be slightly higher for some guests. If you find the room temperature uncomfortable, please feel free to contact our staff promptly. We will take appropriate measures based on your feedback. We are truly honored that our services have met your approval. We will continue to strive for excellence and look forward to welcoming you back in the future.Best regards, IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for your positive feedback and kind words. It is truly inspiring to read your review. We are honored to receive your high praise on our staff's service, and I will definitely share your compliments with them. Additionally, we take pride in our excellent location and we hope to have the opportunity to welcome you back again. IHG Social Listening Team

Antwort der Unterkunft: Dear guests, we sincerely thank you for your continuous great support and love for our hotel. The superior location is one of the advantages of the hotel, located in the commercial centre, surrounded by a variety of dining, shopping, leisure and other supporting facilities, Hangzhou East Railway Station as well as the subway station of lines 1, 4, 6 and 19 are within walking distance, and the subway can directly connect to Xiaoshan International Airport. Any problems encountered during your stay, you are always welcome to contact the staff to communicate, we will be full of enthusiasm for your service. We look forward to seeing you again. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for taking the time to share your valuable feedback with us. Our hotel is strategically located near Hangzhou East Station, with shopping centers and many restaurants nearby, and within walking distance to subway stations on lines 1, 4, 6, and 19. We apologize for the air conditioning not meeting your expectations and will arrange for our engineering staff to adjust the room's air conditioning system as soon as possible. During peak hours, the elevators may require a short wait due to high usage. We apologize for any inconvenience caused and will strive to improve in every detail. We sincerely invite you to visit us again.Best regards, IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for your love and positive review of our hotel. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. The building where our hotel is located has supporting facilities such as restaurants, supermarkets, and cinemas. It is within walking distance of the East Square of Hangzhou East Railway Station, as well as Subway Lines 1, 4, 6, and 19, making it an excellent location. We are ready to welcome your next visit.Best regards, IHG Social Listening Team