Guoshou Narada Grand Hotel

Located in the heart of the CBD area, it was lovely to arrive at the Guoshou Narada hotel - great location, short walk to the MIXC mall and the surrounding areas are very clean and safe. Everyone, from the concierge, upon my arrival, to my check-in (with Mr. Lawrence Meng) at the front desk, was very attentive, welcoming and professional... Since I was only able to stay for three nights, Mr. Lawrence was incredibly thoughtful and offered me a free breakfast. My room was spacious, spotless and incredibly comfortable. I can honestly say that every encounter I had with staff at the Guoshou Narada was enjoyable, professional and welcoming. I could not be happier with the quality of the rooms and the amazing service I received throughout my stay.

Stayed for 5 days, Very clean and new hotel. No cigarette smell in the rooms. Close to Raffles City and MIXC, where there are good food options. The breakfast buffet is excellent as well, with lots of options. Would stay again.

There daily cleaning service as well as night service. Fixed deposit is too high for long stay. Location wise is just next to 新业路 （line 9). Breakfast spread is good too.

I liked my stay except during my arrival, the receptionist seemed kind of rude and ignorant. Being a foreigner, plus it was Asian Games season, they have thought that I came from overseas. Ignorant to the fact that there are foreigners living and working here. They kept looking at my visa and did not actually know what it is. That stigma of being foreign and COVID 19! Their receptionists have zero ENGLISH SKILLS. Which is unfortunate because the hotel seems luxurious enough to at least hire someone who can be at least proficient with the language. The hotel is located in the central area and is just a 3-5min walking distance to the subway. I would want to stay again minus the inefficiency and lack of courtesy from the reception area. Please train your receptionists! Concierge staff were really accommodating despite the lack of English skills. They made up the rudeness and lack of finesse from the receptionists.

Very clean hotel, staff very helpful. Location is in the modern part of Hangzhou.

Good location, clean and good service