Hygate Motor Lodge

Room was dirty on arrival, also on main road so noisy did not stay there checked out and asked for refund. Lady on reception was very nice and helpful. Location was quite out of town and not much about so we moved into the city centre.

We stayed here more than 10 days during our business trip to NZ. When we checked in at the 1st time, we were not really happy with the check in staff due to unfriendly service but we decided to continue our stay, we saw a bunch of other friendly staffs. This motel is giving more importance to cleanliness and it has fully equipped kitchen and most importantly it is very close to nearest malls. Will definitely come back and stay here during our next visit.

Room although big was very average, could have been cleaner. It was very noisy but the biggest gripe was they charge a bond of $200 Which you don't get back until the cleaners have looked at the room. If you are wanting to leave early before the cleaners arrive, then you have to trust they will pop it back in your account. A hotel may put a hold on an amount but don't normally actually take your money. Upset with trip.com and Trivago as I did not see this written on their site. I would not have stayed had I known. It was on my receipt after paying but at the bottom and hadn't looked that far down.

Decent, clean, basic room. But the kitchen is very convenient. The bathroom was a slippery hell scape though. As soon as you turn on the shower and the floor got wet everything was insanely slippery.

Over all we are fully satisfied with your service and the location of your motel .

Would recommend, great value