SpringHill Suites Hagerstown

Bathroom needs updated. Bathroom was a little dirty. We were put in a disability accessible room without notice. There was no counter space in the bathroom and marks on the floor and shower.

It was dope clean fun nice

We stayed in a 2 queen with a pull out couch suite. The couch pulls out a twin size trundle underneath the couch. The air conditioning unit was so loud it sounded like a jet was taking off inside the room. We couldn't sleep. We didn't change rooms because our toddlers were able to sleep thankfully. The breakfast in the morning was extremely salty. There was no fruit offered. No yogurt. There was sausage, eggs, cereal and breakfast sandwiches. I will say the cranberry juice was very fresh and delicious.

SpringHill Suites was conveniently located off route 81. There was a delay checking in, as the reception desk was unmanned for about ten minutes. It was clean and comfortable. The room had the standard minifridge and microwave. The bathroom sink was located in an alcove outside the bathroom and just across from the beds where it could be disturbing to others trying to sleep. There was some road noise, air conditioning noise, and sounds from neighboring rooms, but it wasn't excessive and sleep was not interupted. There is an indoor pool and excercise room. Breakfast was good with scrambled eggs, miniature quiches, cereals, etc. The oatmeal had an excellent selection of toppings.

Friendly staff was what greeted us when we checked in. They were fast in getting us into the system and into our rooms. This place is centrally located and quite near a mall...like practically in the mall's parking lot and surrounded by plenty of dining and shopping options. The bad. Do not believe **********. This place does not have a HotTub. We're not sure if people are getting thrown by Hotels.com's description of a "Spa Tub"...which could be either a fancy five-dollar word for hot tub, or there's a suite in here that has a "cuddle and bubble" suite, or that the bath tubs are large enough to lay comfortably in. Either way, if you're looking to soak tired bones in steaming hot water...you're sadly out of luck. The other nitpick is that the actual website for this hotel says that the indoor pool is heated. When we tried, we found out that it was heated perhaps by the ambient temp of the pool room itself. The water was about ocean temp. For Maryland's Eastern Shore, in Early June. Our inner child was saying "Ah! Just sink in and get used to it" while our outer adults were putting on their best Leonard "Bones" McCoy impersonation and saying "Are you out of your Vulcan mind Spock?" That was a bit of a bummer but a nitpick at worst. The rooms were well cleaned and maintained, the beds were comfortable, and for once the pillows were actually soft and fluffy while actually having more support than a folded T-Shirt. Breakfast was nothing special, just typical breakfast stock prepared well. Eggs were good, sausage was tasty, they had bacon (which would forgive a far greater number of sins), individual quiches that were yummy and they had the assortment of cereals, hot oatmeal and plenty of fixin's as well as the waffle maker which is always a welcome sight at breakfast. So other than the pool issue...this is a nice place to stay.

I had a very brief stay at this hotel, but it was sufficient for the cost. The room was decent. It covered what I needed: a comfortable bed, a clean room, decent outlets to charge my items, and a safe environment. The hotel offers a decent continental breakfast, and it was great that a Starbucks was right across the parking lot. If I had to come back to the area, I would have no problems staying here again.

We enjoyed our stay. Impressed with the efficiency of the room setup and the quality of the furniture, especially the sleeper couch/trundle bed. The hotel was clean, and check-in/out was smooth. The breakfast was good, and the staff was friendly. The only negative was the amount of throwaway waste produced by the breakfast bar with zero options for recycling (understanding that recycling is not very efficient). I hope the hotel will consider using reusable cups and silverware at the very least in the near future.

Thank you so much to your amazing staff! Thanks to Dalton we had a smooth check-in, he was so very helpful. They were such a joy and very helpful during our stay. Our room was absolutely comfortable and clean, thank you Hugo! My kids had so much fun in the pool and we loved the wonderful breakfast in the morning. The young lady working the breakfast was very nice a did an incredible job especially with a team inhouse. I know it can get a bit crazy but she was on top of keeping the food/beverages stocked. I look forward to staying here again when visiting the area. Warmest Regards, Goldie

We were looking for a hotel to stop for the night traveling east on 76. looked at a bunch online as we were driving. used the bonvoy app and selected this hotel from the highway. easy access from the highway. front desk staff was very pleasant and nice. check in was quick and easy. the hotel and the room were very very nice. the condition of everything was like new. the room was spacious and had a nice layout. the bathroom and shower were very clean, and like new. the beds were just right and pillows soft. breakfast was about what you would expect when included in the hotel. it was very adequate and good with just the right amount of variety. all in all...i would have to rate this as one of the best hotel experiences i have had in years. it was just a really great hotel experience. thanks