Shiki wo Ajiwau Yado Yamano Chaya

Yama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good) The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned. The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed. Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage. Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.

非常好，下次會再來

感受了一把日式的一泊二食，酒店很便利，離箱根湯本站坐三站公交，走大概一百米，經過一座吊橋就到了。酒店的服務也非常的好，我和他們説對於第二天箱根去河口湖的路程不清楚，他馬上幫我做了攻略，包括公共交通如何換乘的每一步，公共交通的時間表打印羅列出來，同時提供瞭如果使用出租車的價格預估。考慮再三我還是選了出租車，酒店超貼心幫我預約了出租車後，把我們的行李全部送上車又把我們送上了車。 關於酒店內的服務，房間裏的私湯不用説了非常舒服，酒店還提供好幾個公共風呂，其中的一個還可以預約獨自使用，我幫爸媽預約了一個讓他倆去好好享受一番。晚餐和早餐的懷石料理也是超級好的服務，吃的也非常好，一道一道讓我們都眼花繚亂，吃的爸媽一直稱讚，對於小童也非常友好，兒子也説很喜歡。總之對我來説是除了價格一切都完美的地方，下次還會再去

Wonderful experience in this quite and pretty ryokan

Отличный Онсен, расположен чуть в стороне от дороги, что с одной стороны хорошо, с другой - сложно понимать багаж в гору если вы приехали на автобусе/поезде. В отеле 16 номеров и 4 общественных ванных, одна из которых приметная по записи. Есть 8 лотов записи. Мы приехали ближе к заселению и 1/2 слотов уже была занята( Номера чистые, мебель очень удобна. Обслуживание просто супер, нас на сл день довезли до станции поезда, так как были на золотой неделе и такси заказать было крайне сложно. На ужен в мае было 9 перемен блюд и все очень понравились. После ужина команда отеля убирает мебель и стелить футоны для сна. Какие одеяла, просто божественные. Шум реки из окна и сон великолепен. Настоятельно рекомендуем вам это место. Фотографии trip.com не загрузил, к сожалению((((

Stunning ryokan with world class service. If you are lucky enough to be able to visit, I could not recommend it highly enough. I was brought to tears from the hospitality and care that was exhibited throughout every experience. During check-in, we were able to reserve a private time slot for one of the baths. The onsen left our skin so soft! If you’re not familiar with ryokan and onsen, I’d recommend watching some videos to brush up on some basics. The staff does a wonderful job guiding you regardless. Take a taxi from Odawara Station if you’re not driving in with your own car. Getting dropped off by the bus on a winding mountain road was scary! The staff at Yama-no-Chaya thoughtfully helped arrange our taxi before we checked out. Thank you to Takeshi and the Yama no Chaya staff for taking such good care of us. We hope to stay again!