Hotels in Tropical Safari (${{airportCode}})-Nähe, Haikou

設施：有點陳舊 但乾淨整潔 環境：按樓層時要注意 沒有13 14層 只有12A和1** 服務：前台可以寄存行李 外賣可以送上樓 還可以預約高鐵送站 一天四趟 僅限海口東站 交通非常方便 離城西站和龍湖都很近 步行可及

Excellent location and large rooms. Breakfast is good. Enjoyed our stay. Except for the Aircon - it seems to stop (or the fan stop blowing) when the temperature reaches the set level (or when higher than 22degrees). We were worried that there is no air in and we may suffocate. We feedbacked to the counter ladies and they promised to come up to check but no one came. This was the same issue for our last stay at Mercure XiAn. We wonder if there is some setting issue which they should share with us when check in? Come December, we have booked Mercure Yu Garden at Shanghai and is now thinking to cancel and switch to another hotel because of this aircon issue. Other than, all is good with this hotel.

Comfortable clean and new rooms at a good price. As such, it’s a very good for value hotel. However, Breakfast was quite simple and not really delicious or good. Hotel is just opposite a big shopping mall (9 level) so you can eat there and shop there or watch movie there or get foot massage in many places near the hotel. Very well located hotel and convenient due to its close proximity to shopping mall.

Die Hotelumgebung ist sehr gut, insbesondere die beiden Servicemitarbeiter Xiao Tang und Xiao Deng sind sehr nett, geduldig und sorgfältig. Dies ist mein zweiter Aufenthalt hier und ich werde beim nächsten Mal wiederkommen.

前台小李熱情專業，辦理入住迅速，還耐心介紹了酒店設施和周邊景點，服務貼心。客房乾淨整潔，温馨舒適。床品柔軟親膚，躺上去就像被雲朵包裹，一夜好眠。房間的隔音效果也不錯，晚上很安靜。浴室乾濕分離，熱水供應穩定，水壓適中，洗漱用品品質上乘，散發著淡雅的香氣。酒店的自助早餐豐富多樣，中西餐搭配合理。有鬆軟的麪包、美味的煎蛋、營養的粥品，還有新鮮的水果和飲品，滿足了不同口味需求。餐廳環境寬敞明亮，服務員收拾餐盤及時，用餐體驗佳。退房時，工作人員效率高，還親切詢問入住感受，讓人心裏暖暖的。這次入住維也納酒店，無論是環境、服務還是設施都無可挑剔，給我的旅程增添了許多美好回憶。下次出行，維也納酒店依然是我的首選，強烈推薦給大家！

Atour light is a great hotel even though its not as big as other hotels. I like to praise the staff'for their positive, helpful attitude. I am satisfied with their service, especially a young man by the name of Yan Yee who goes beyond his duty to help with translation of english. Assist in booking our cab and assist especially with the mandarin address which we were clueless. Kudos to all the front line staff and ground staff who were very helpful even when they were busy. A young cheerful lady staff (did not get her name) was also very helpful too in helping us on our final day of checkout when we have difficulty with the didi booking App. We very much appreciated their fantastic service, the past few days of our stay here. Keep up the good job. Your management should be very proud to have such a great team. Our 4-nights stay here was made pleasant. We wish to thank the staff, senior staff & everyone for the service rendered. Our rooms are 1306 (me) & 1307 from 20-29th Nov 2024 and we are from Singapore. 👍🙏

Die Zimmerdekoration ist relativ neu, das humanisierte Design ist gut und das Buffet ist reichhaltig und zufriedenstellend. Als ich im Hotel ankam, bekam ich eine Tasse frisch gebrühten Kaffee. Die Kellner sind nett und enthusiastisch. Ich bestellte das hainanesische Hühnchen-Reis-Mittagessen im Hotelrestaurant, aber es gab kein Abendessen, also bestellte ich etwas zum Mitnehmen, das von einem Roboter geliefert wurde. Das Hotel ist klein, liegt zur Straße und ist praktisch für Reisen.

Ich hatte nicht erwartet, dass es am Silvestermorgen in Haikou so schwierig sein würde, ein Taxi zu nehmen, und hätte fast meinen Heimflug verpasst. Am Ende konnte ich dank der Hilfe der schönen Frau an der Rezeption pünktlich zum Neujahr nach Hause gehen. Vielen Dank!

Let's start with the positives. The rooms at the hotel were undeniably great. They were spacious, well-designed, and offered a comfortable ambiance. I particularly appreciated the attention to detail in the room decor, making it a pleasant space to relax after a long day of exploring the area. The hotel's breakfast selection was another highlight of my stay. There was a good variety of options, and the quality of the food was quite impressive. Starting my day with a satisfying breakfast definitely set a positive tone for my daily adventures. Though the overall service at the hotel was just okay, there was one staff member who stood out and made a significant difference in my stay - Kitty. Kitty's exceptional assistance and attentiveness were truly commendable. She went above and beyond to ensure I had everything I needed and provided excellent recommendations for local attractions and dining options. However, there were some glaring issues that affected my experience. First and foremost, the Wi-Fi connection was terrible. As a traveler, having reliable internet access is essential for staying connected and planning daily activities. Unfortunately, the unreliable Wi-Fi at the hotel made this difficult, and it was quite frustrating. Additionally, the swimming pool was a letdown. Despite appearing beautiful in the pictures, it was actually dirty during my stay. I was looking forward to relaxing by the poolside, but the unclean water made it an unappealing option. Furthermore, the location of the hotel was a significant drawback. It was far from most of the popular attractions and amenities, making it inconvenient and time-consuming to travel to places of interest. I found myself spending more time commuting than enjoying the destination itself. On the culinary front, while there was a restaurant called ”China First,” the food was indeed excellent. However, I can't overlook the fact that it was expensive, and overall, the hotel felt overpriced for the amenities and services provided.

房間很乾凈，窗外和陽台上都能看到整個港口的海景，非常漂亮，晚上還看到了煙花，廚房裡有廚具，樓下就是超市，我們自己做飯很方便。房間管家反應很迅速，基本上有問必答，出行也很方便，門口停着很多出租車，附近還有世紀公園和雲洞圖書館，下次還會選擇！