Pullman Haikou

I decided to extend my stay, because everything at this hotel is amazing! The staff, the room, the facilities, breakfast... I absolutely LOVED the hot springs, fish spa and pool! Great views from the balcony. I would also recommend the Japanese restaurant on site - I tried several kinds of sushi and compliments to the sushi master! The Western restaurant was just okay in comparison. The sushi was really great! I want to praise duty manager Helsey Huang who went above and beyond in helping guests (thank you again for everything!) as well as Daisy Xie who was in charge of the amazing breakfast. If I hadn't been so jetlagged, I would have wanted to eat all morning. I wish I had taken a photo of the many delicious choices! I can also vouch for the massage by Ellen 韦雪兰. I went to her twice - I felt so much better afterwards. The spa is huge with several private rooms with bathrooms and showers. Very delicious tea as well. It just made for a very relaxing atmosphere. A huge plus was also the fish spa and hot springs/pool. It was very relaxing to just soak in the water for a bit, overlooking the river. The whole garden outside is really nice, with hammocks and swings. I also want to thank Benny Lu who helped me during checkout - I really appreciate his kindness. If I hadn't made plans to go to Sanya, I would have stayed even longer. Also, as a side note: the entire hotel smells amazing! I hope I get to stay there again sometime. I would definitely stay again!

Nice hotel with children playground and breakfast . A short ride is need to site-seeing places . Good staff . A little old but well maintained hotel .

Nice breakfast, room was ok although we didn't have a river view. Restaurant staff very good especially Steven Lu and another girl who's name I didn't get. Lovely pool and hot springs. Check in girl wasn't the friendliest/most welcoming when we arrived. All in all a nice hotel

Great location, hotel is nice and fancy. Grand lobby as you enter. The only downside of the outdoor pool is that you can’t use it when there’s a chance of thunderstorm and considering the Haikou weather, this is quite frequent. You are also forced to wear a swimming cap in the pool, which some do not prefer.

Amazing service and very comfortable rooms. But what really impressed me is the pool area and the view.

Great Location and clean room, did not get to use their hot spring or FOC stuff because we are all busy travelling out. Nice spread of buffet breakfast, my kids went to play a while at their children playroom, and we bought a pushy sloth for my kid.