Mercure Haikou City Center

Was given a free upgrade to a large room with separate living room and bedroom and two toilets. The room was so good we could stay here for weeks! Location of hotel central and not too far from attractions. Buffet breakfast was delicious! For other meals, a short 10 minute walk takes you to many options at MixC shopping centre.

In my travels through China staying in different hotels this is one of the best. The staff were so helpful at reception & at morning breakfast. The laundry facility was an unexpected bonus. I thoroughly enjoyed my stay.

Room was well maintained. Facilities are great and staffs assisted with my request throughout

Reception staffs are friendly and helpful. One thing I dislike is no place to hang tower after showering.

Excellent location and large rooms. Breakfast is good. Enjoyed our stay. Except for the Aircon - it seems to stop (or the fan stop blowing) when the temperature reaches the set level (or when higher than 22degrees). We were worried that there is no air in and we may suffocate. We feedbacked to the counter ladies and they promised to come up to check but no one came. This was the same issue for our last stay at Mercure XiAn. We wonder if there is some setting issue which they should share with us when check in? Come December, we have booked Mercure Yu Garden at Shanghai and is now thinking to cancel and switch to another hotel because of this aircon issue. Other than, all is good with this hotel.

All went well. Nice hotel, good location. Breakfast ok. Bed too hard