Taj Usha Kiran Palace, Gwalior

Recently renovated heritage hotel. Very clean and full of charm. The staff were attentive and welcoming, but sometimes fell a little short of what you would expect from this 5 star chain of hotels. For example, one day we returned after a full day exploring the city and our room had not been cleaned. One evening we ate in the restaurant and ordered two dishes, but only one arrived. One evening we went to 5 o’clock cocktails but there was no bartender in the bar. And the first morning we had breakfast we were told it was buffet only; I asked if there was any a menu and was told no, only to realize later that there was in fact a menu full of delicious options. This hotel has potential to be amazing but it needs to pay attention to the details.

As expected the Taj Usha Kiran Palace experience was so royal. At the check in and the reception Lady Sinky made the check in and also the check out seamless and smooth kudus to the Lady ! The breakfast team was amazing, explaining the royal spread Mr Vaibhav explained and served everything so well. Especially explaining the dada patato curry dish which is so unique to Gwalior. The highlight and special mention was our escort driver Shri Puran who accompanied us the the Jai Vikas Palace and then dropped us to the airport. Shri Puran was an erudite person and very well dressed with his Pheta so well tied it was just impressive. Reminded me of my Scindia School days. He was so respectful and amazing that his behaviour was reminiscent of the Maharajas time. Amazing moments and needless to say anything about the royal upgraded room, it’s an experience to experience and not explain about, that’s what I can say ! The Tajness could be felt so much in the royal palace which made it so unique! Thank you Taj, Tajness and the Royal team

Well arranged and planned by Somya and Yogendra. Loved the evening. Wonderful evening. Great efforts. Pool area is great. Would recommend this place for special occasions. Best place in town Highly recommended for surprises for your loved one.

spcl Grand warm wlcme smiling faces all arnd whl srvng u…Teresa bn star 4 all request welcomed n arnged at short notice, Sinki, Daraksha , Vikash, Vijay n Jeetu got everythn arngd to perfctn…it is dfclt 2 exprs gratitude 2 each of them…will certainly stay agn

The Palace Hotel is beautiful and reasonably well maintained. The staff is very pleasant and helpful. Special mention for Soumya who has been delightful and helpful with food choices and generally things to do. Service has been fabulous and the place is great.