Sterling Guruvayur

Very pleasant stay

Everything was great. The ambience, rooms were clean and comfortable, food was hot and tasty and service was excellent. Staff is very polite and co operative and made us feel at home. Will recommend to family and friends for a great stay and Darshan of lord Guruvayurappan

During my current. Guruvayur visit , I opted to stay at Sterling Guruvayur. I had a very different experience unlike my previous visit. Great hospitality Great food Very comfortable and pleasant stay , clean premises Well mannered staff and very helpful.

I had a remarkable experience during my stay at Sterling Hotel Guruvayur. The visit was both relaxing and enjoyable. My room was consistently clean and well-maintained, featuring comfortable furnishings. The staff members were exceptionally friendly and attentive, always striving to meet the needs of the guests. I was consistently welcomed with warm smiles. The hotel's proximity to Mummiyur Temple makes it an ideal choice for both business and leisure travellers.

This place is a mixed bag. The property scores very high on the location. The only item that beats that rating is the staff courtesy and helpfulness. One of the best services that I have seen. I got misled by the Sterling Tag, assuming that it would be a resort. It is just a functional high priced hotel in a temple town. No other frills. The ACs and power outlets/ lamps need maintenance. I am sure someone from the property would ask for details - but they should be on top of such issues. The food is a big disappointment. It is one of the standard buffets with predominantly North Indian Cuisine. I was expecting domination of Kerala based cuisine, only to find that it wasn't. I cannot understand the "Punjabification" of the menu. Fortunately, there are a number of smaller and less expensive restaurants at walking distance, to try the local cuisine. Another disappointment is that they didn't have 24 hour service for basic items - being a temple town, early morning darshans are common and I would have loved to have a filter coffee at 5 am. Ofcourse, they have a kettle with the instant coffee and tea bags in the room. Overall, a mixed experience. Choose this if you are here for a day or max two. Don't book longer stays.

Positives - Staff is friendly. Even though they are severely understaffed, the staff on duty is helpful. Negatives - AC in room does not work - Needed 3 visits to get some cooling but not good enough - Mini fridge does not work - Not enough power points in the rooms - Because of the understaffing, the restaurant is woeful. We had to wait like beggars in queue to get some breakfast. - The useless member helpline does not even have the courtesy to call back when customers call them. - Parking is inadequate. A multi level car park is needed if there are about 100 rooms, only 10 car parks is total foolhardy. - Orders are messed up by room service - 2 coffees and 1 tea becomes 1 teas and 1 coffee.