Sofitel Guiyang Hunter

Front service is very nice and Rabby give us some specials guizhou gift. The bed was very comfortable and the breakfast was very delicious with local specialties.

room is great service is warm location is perfect especially duty manager.shauna ,olivia ,they are helpful and really nice

Really beautiful hotel with great view & location. The breakfast quality is exceptional.

We were really satisfied with the room design – it was both Instagrammable and comfortable, and the view was absolutely lovely! The location of the hotel is quite good too – just around a 12-minute walk to the metro or bus, which made getting around the city very convenient. Special thanks to the captain during breakfast; his service was truly top-notch. He consistently checked on guests with a warm smile, which made our mornings even better. Also, a big shoutout to Rabby for kindly assisting us when we asked about taking the bus around the city – really helpful! There was just one issue we encountered during our stay. On the first day, we noticed that the hair conditioner couldn’t be pumped out and the hair dryer wasn’t functioning well. After we reported it, the team responded quickly by providing bottled conditioner and a replacement hair dryer – which we appreciated. However, a few days later, housekeeping took away the replacement conditioner bottles, and we were left without any again. When we brought it up a second time, the team finally discovered that the original conditioner pump was broken and fixed it immediately. While we’re happy with how quickly the staff responded, we do feel that for a 5-star hotel, it’s important to ensure that room amenities are checked thoroughly before guests check in. Overall, we still had a great experience and appreciate the excellent service from the team!

This is a great hotel to stay in with amazing views and amenities. It’s always a pleasure to stay here. The staff is always helpful and I’m so glad I met Shauna (Wang Cong). She was very helpful and was able to speak fluent English (which is really helpful when your Chinese isn’t the best)

The second time I came to Sofitel Hotel, It's really a great stay experience.Victor and Flora at the front desk are really great.Presented New Year gifts and fruits, and upgraded the room.