AutoCamp Russian River

We have been to this particular location and other Autocamp locations previously so we were excited to take a quick getaway for Mother's Day. Arrived at the property a little after 3:30 and we understood was a little early for their 4PM check in, but were rudely informed we were early and our room was not ready. 4PM came and went, and the room continued to not be ready...it wasn't until almost 5 (4:53PM) to be exact that our room was ready. While waiting, our kids and other kids from other families also waiting for their rooms were belittled and made not feel welcomed by the staff (even though everyone was patiently waiting for the rooms). From the grounds keeper constantly coming to the hammocks to check if the kids were swinging (while the parents were around supervising their own children), I saw them yell at a 2 year old toddler that was riding their little balance bike that no bikes are allowed on property. But perhaps the worst was when my own toddler daughter couldn't find us on the other side of the lobby and started to cry on Monday morning and the older front desk lady instead of checking on her, started to scream at her for crying and telling her to keep quiet... Luckily, we were on the other side of the lobby getting coffee and were able to comfort our daughter. For $400+ a night, we expected to relax and enjoy the grounds, and not feel like we were a burden to the hotel. Either make the property adult only, or adjust to having kids around. Note: As a Hilton Gold, I am not sure why Hilton has partnered with them as getting points or any benefits they make you jump through hoops for it.

First time in Guerneville and Glamping. This is basically camping with support so expect kids and to hear other Glampers. Tents are about 6 ft from each other and yes, they are canvas so not noise proof. Trailers are trailers so expect quirks. Set your expectations and you'll have a great experience like we did. Lovely location nestled in redwoods with beach access across the main street. Friendly staff who made our stay very enjoyable. We received an email prior to arrival with gate and trailer access codes. The site is nicely laid out and we found it quiet at night. We had both a tent and a premium airstream for our group of four. There are two levels of airstream and the premium is the step up which has better location and a larger plot but the airstreams are all the same. The regular airstream locations are near the front by the clubhouse and #24. Number 24 overlooks at house at the back so less secluded. Our airstream had a large table with two benches and two chairs next to the fire. Access to trailer is with a keypad with small buttons. It has a very faint chirp when you press each number so listen carefully. We could have brought a camping stove to cook on the table but we were able to cook with BBQ briquets in the fire pit. The tents were nicely appointed and the folks slept well. The airstream is a trailer so there are some quirks which is part of the experience and charm. Low water pressure and loud A/C plus it rocks back and forth if someone is walking. Common bathroom is very nice. Two showers, one enclosed toilet and urinal for the men. Morning coffee and bagels were provided. Overall, a lovely experience which is a bit different than your typical hotel and great way to introduce someone to the camping lifestyle.

This was one of the worst and most frustrating travel experiences I’ve ever had. Our neighbors were burning wood all night—which is explicitly against the campground’s own policies (charcoal only). Despite this clear violation, the staff did nothin. Our tent was completely filled with smoke. I have lung sensitivity, and breathing the polluted air made me physically unwell. It was not just uncomfortable — it was a serious health hazard. We complained the next morning when they lit another fire, and were told we couldn't be moved to another tent or check out early without being charged. So our only options were to stay in an unsafe, unlivable situation or lose our money. The fact that the staff chose to protect rule-breakers over guests’ health, and then refused to offer any solution or refund, shows a complete lack of responsibility, care, and professionalism. Their “policy” seems to be enforced selectively — and only when it benefits them. I left feeling physically sick, angry, and taken advantage of. If you care about your health, safety, or basic fairness, stay far away from this place.

Such an amazing experience. The photos don't do it justice. The staff are friendly, the trailers are nicely renovated and the bikes are a lot of fun. The trailers are close to each other but we always felt like we were in a private location. We really felt like we got our money's worth and can't wait to go back.

We came for Labour Day weekend. The tent was comfortable and the bed provided a great sleep. The enjoyable part of the weekend was sitting around the campfire cooking the food. There are a combination of tents and airstreams. The tents do get cold at night, so you require appropriate clothing. Within the tent you have all you require for an enjoyable weekend. The shower and toilet facilities were spotless during our stay with plenty of towels and toiletries.. A really enjoyable weekend for all was had. There is a Safeway about 10 minutes towards Russian River, should you require provisions.

My young son and I spent one day/night at Auto Camp and absolutely loved it. We had planned to venture out and see more of the surrounding area, but Auto Camp was so cool and fun that we ended up staying at camp the entire day. First the airstreams are very cool. Modern and clean and they have every amenity - even pens, scissors and a bottle opener. And the shower/bathroom is surprisingly spacious. The decor throughout is tastefully done. While the campsites are close together each has a secluded feel because of the landscaping. It really feels like you're alone in the woods. The communal amenities are nice as well. There is a large fire pit that provides a nice ambiance and a large grass field where my son and I tossed a football. There is also a playground for younger kids. It's nice to walk around the path that circles the camp. It's short but they have these stunning green leafed trees that appear to glow in the sunlight. Oh and they also have bikes you can take on a first come, first served basis. We rode them into town to grab some food for dinner to cook on our grill - every airstream or luxury tent gets a fire ring with cooking grate. Lastly the staff is super friendly and kind and the store is small but seems to have everything you need. If you like rugged tent camping in the outdoors go do that, but if you want a little bit of glamping then Auto Camp is well worth a look.