Hotels mit Pools in Guatemala-Stadt

Great service, Freddy and jaisel helped us marvelously! Food and service always great. We love to come and know that the menu is always going to be high-end and also the service is phenomenal. We prefer to stay in this hotel, not only for the room rooms but also for the service and the food in the restaurant Hibiscus!

L'hôtel est vraiment fantastique, un peu vétuste car bâtiment historique, il manque une touche de modernité, c'est évident, mais il est bien entretenu et très joli. Une piscine dans la cour, entourée d'un jardin exotique, pour passer des heures de fainéantise allongé sur un transat avec une Margarita à la main. Les chambres spacieuses et la literie commode. Les oreillers pas très bons, j’avoue. Le Personnel vraiment attentif, super aimable, très gentils, ils méritent ma reconnaissance. La cuisine je ne recommande pas, en réalité c’est un désastre. J’ai commandé une entrée et un plat et ils m’ont tout amené au même temps. C’est une cuisine au microondes, le poulet sauce béchamel (il devait être un poulet nain), raide et sec, j’avais demandé sans sauce et ils ont mis une chose blanchâtre, liquide, avec des grumeaux, que je n’ai pas réussi à déterminer. La soupe d’haricots sans aucun intérêt, de la purée en boite diluée et réchauffée (au microondes aussi). Les Frites surgelées, évidement. Une petite serviette en papier, bas de gamme, juste pour moucher la trompe d’un moustique, contraste avec des nappes en tissu blanc sur les tables de la salle à manger.

Die Marke garantiert den qualitativ hochwertigen Service und auch die Lage ist perfekt. Ich habe kein einziges Mal westliches Essen gegessen.

I arrived on September 17th 1:12 pm to check in to this hotel. The receptionist guy said check in was not until 3:00pm. I could have sworn I saw something on the hotels.com website that said there was a 2 hour early check in option. Pretty sure I chose it. Not sure how it didn't register. So I decided to check out the restaurant. I sat down and was greeted but a waiter. He said, we have great buffet with bla bla bla bla” I can't remember but he was REALLY trying to sell it. So I took a look at the buffet. It looked alright. There was no price visible anywhere so I didn't know how much it was. I asked the waiter and he told me to wait. He went to some room to get a scratch piece of paper. He wrote the price on the paper. It was kinda vague and his hand writing was strange. I had to ask him 3 times to clarify the price. He finally said “$34 for the lunch buffet”..... I immediately grabbed my bags and walked out. I've been all over the world and can't remember paying anywhere near that much for a lunch buffet. Not even in Europe. Around 3:00pm I was given my room key and room number. Took the elevator to room 802. It was a pretty nice room overall. The refrigerator didn't work though. Later on that night I asked some receptionist guy if I could get my refrigerator replaced. He said he would make a note of it and first thing in the morning it would be replaced. It wasn't. Around noon time the next day I went down the reception and asked a lady if she had any notes about someone needing a refrigerator replaced. Instead of answering my question she asked what my room number was. I again asked her if the receptionist guy from last night passed on the information. She again wouldn't answer and kept asking for my room number. This went on about 3 minutes or so. She then asked my name. I told her. She used this to find my room number. Still no answers about why I still had no replacement refrigerator and if any info was passed on from last night. She said I would get a replacement refrigerator soon. I didn't. Around 4:00pm I heard some cleaning ladies in the hall. I told her my refrigerator didn't work and asked them if I could get one from a near by room. She said, “OK sure”. She even carried it to my room as I grabbed the broke one and placed it in the hall. So in short... The receptionists suck at this hotel. Bathroom: Its pretty nice. The ventilation fan didn't work though. Gym: It's pretty darn good. Only thing missing was a flat bench press. There is a 45lbs bar laying on the floor though. So I am guessing this gym did have one at some point in time. The gym closes at 9:00pm. Which is still better than the Grand Tikal Futura which closes at 7:30pm. WiFi: It was good overall. It has that quirky log in system though. So after a minute of so of no activity on your smart phone it will disconnect. And you have the repeat the process over again. Breakfast: Overall it's pretty good. No buffet. Just

Die Einrichtungen sind nicht sehr funktionsfähig, es gibt keine getrennten Waschbecken, es gibt feste Schalen; das Zimmer hat einen ungewohnten Geschmack, es gibt keine Fenster; die Verkehrsbedingungen sind in Ordnung, im Zentrum der Stadt in einem sicheren Bereich.

Das Conqueror Hotel bietet einen guten Service, hat Geduld und kann Kundenfragen ernsthaft beantworten. Der Hotelshuttle ist sehr praktisch. Hoteleinrichtungen im Ort und gute Gesundheit. Das Hotel ist praktisch für den Devisenwechsel. Es war ein angenehmer Aufenthalt. Dankeschön!

Die Gäste haben erst begonnen, die Toilette zu reinigen, wenn sie sich aufhalten. Lassen Sie die Gäste die normale Wartezeit aufnehmen, wenn sie sich auf die Rezeption begeben. Für mein erstes Zimmer ist die Luft im Inneren des Fensters unruhig, das Blick muss nicht gesagt werden........................................................................................... Ich habe fast 8 Uhr am Abend zu verbringen. Ich möchte fragen: Wird ein 5-Sterne-Hotel am Nachmittag nicht das Zimmer gereinigt? Soll ich das Zimmer nur abschneiden, wenn die Gäste kommen?

While the rooms were okay, the service was terrible and the staff rude, going to the point of blankly making fun of me and my friends for complaining about the food we ordered being overcooked and smaller than advertised. Moreover, when we first came to our room, there was a stain on my bed, showing it was clearly the same sheets used by the previous guests, or that they just dont bother washing them after taking them off. In conclusion, i would not recommend coming to this hotel as it is clear they do not care about the guest’s experience.

Vorteile: Lage sicher, Flughafen bequem, Abendessen lecker, Service professionell, Zimmer komfortabel. Lichtpunkt: Das Frühstück ist sehr reichhaltig und von hoher Qualität, das ist das wunderschönste Hotel der Klasse. Benachteiligung: Die Würfel sind sehr unbehaglich Insgesamt: sehr zufrieden, wird wieder kommen

I loved my hotel room. The hotel staff were friendly but the restaurant staff were not very friendly. The pool was nice but could be cleaner. Nice neighborhood with lots of food options nearby. Super close to airport. Don't take the hotel shuttle though. I paid for shuttle and they just called me an Uber! I could have saved 20 bucks.