Rosewood Guangzhou

Das Zimmer mit Blick auf den Fluss auf der Insel Ersha, das von der Rezeption gegeben wurde, ist nachts wunderschön! Die Betten sind wirklich sehr bequem und der Service hat nichts zu sagen. Das Auto wurde auf der B5-Etage geparkt, da es mehrere Stufen gab, die nach unten gehen mussten, der hübsche Junge, der Portier, half auch, es zum Auto zu bringen! 👍 🔔Dienstleistung:

Es gibt keine Hotelhardware und keinen Service dieser Stufe. Es lohnt sich zu rühmen, dass die Landschaft vor dem Fenster so gut ist und der Panoramablick über die Taille besonders schön ist. Schade nur, dass der öffentliche Bereich etwas klein ist und von vielen Leuten belegt wird, die nur zum Nachmittagstee kommen.

Wenn man den Guangzhou Tower aus großer Höhe betrachtet, ist die Lage des Hotels auch sehr gut, aber diesmal befindet sich die Wand des Gebäudes auf der linken Seite, sodass sie nachts leuchten wird. Beim Aufnehmen von Nachtszenen wird ein Teil davon überbelichtet, aber nach 12 Uhr wird das Licht ausgeschaltet. Ganz interessant, die Nachtansicht von Guangzhou von der oberen Ebene aus zu betrachten, fühlt sich wirklich gut an, einziger Nachteil ist, dass die Toilette im Hotel abgesenkt ist.

Location is very convenient. Walkable distance to the river and some parks. There are plenty of places to eat at the hotel or inside the building(k11). The room was nice, better than the hotel photos. On a cloudy day you may feel yourself inside a cloud. The lights of city in the evening are especially good looking from the this hotel. I like the ambiance of this hotel. The vibe is a relaxed sophistication. The artwork in the hallways, elevators and public spaces is very nice. Sometimes, i find the public spaces and hallways of this hotel to be more beautiful than the room, haha. The room is well reserved and relaxing , whereas public spaces are more energetic. Probably, how it should be. The great asset of this hotel is all the staff. And that would be the first reason i will be back to this place. A special thank you to Pyotr, Kimy and Aimee for your kindness, professionalism and a human side!

definitely one of the best hotels I’ve stayed at, And I travel a lot both for business and pleasure.

Amazing room and services from staff. Swimming pool, spa, gym are all excellent. Food from the manor club was top notch.

Staff is helpful & friendly.

This was the first time I chose the brand Rosewood, and the overall experience was great. The reception desk was very smooth, thanks to Tina's help, which was very efficient, the room arrangement was also very perfect, the restaurant was a fusion of new style cantonese cuisine, the food taste was very authentic and special, and the table prepared by Mr. Lai was also very excellent. I chose to rent a car for this trip, and the hotel provided very convenient parking service. Clarence's reminder saved a lot of time. Finally, thanks to Michelle at the front desk for arranging the trip. Thank you very much

You will regret not staying at Rosewood Guangzhou for your trips to the city. I have not visited the city for a few years due to the pandemic and new focus in business. Taking advantage of quarantine-free travel arrangement between the two places, I revisit the city and at the same time hosted a little birthday celebration. Guangzhou is not in shortage of five-star hotels, and among many well-known brands, I carefully selected the Rosewood Guangzhou located on the banks of the Pearl River in the Tianhe District's Chow Tai Fook International Financial Center. Believe it or not, it became the highlight of this trip. As soon as entering the hotel building, I was greeted with smiling faces all the way. We arrived much earlier than the appointed check-time in fact. After checking the reservation details at the front desk, it turned out that the room was not available yet. Guess what! The Rosewood team was so apologetic. In all fairness, those seasoned traveler would know that it is something very normal. In normal circumstances, I would just leave the bags with the concierge and take a tour of the city. Instead, the Rosewood team was so eager to offer us little brownies as compensation, which is rather rare nowadays. The front desk arranged someone to take us to their executive lounge, the "Manor Club", where we comfortably waited to complete the check-in process. During that time, they considerately served us with drinks, tea, and snacks. Generally speaking, one would not have high expectations for such snacks, at most, they serve as a quick bite only. However, the Manor Club team has raised the bar for the executive lounge. The snacks were beautifully presented, delicious in taste, and served with the appropriate warmth. In terms of appearance, aroma, and flavor, they deserve an unequivocal praise. We were even tempted to cancel plans to dine at other restaurants and enjoy the service at the Manor Club to the fullest extent. Of course, when it comes to the executive lounge, it is all about quality of service. During our stay at the Manor Club, we encountered several highly professional colleagues ( Tara, Rania, Hattie and Siyou) who were courteous and considerate, showing thoughtfulness and warmth. I have had the privilege of traveling to different places and staying at several five-star hotel's executive lounges. At the Rosewood Guangzhou, I was not just being served, it was pampered by the Manor Club team. This assessment is by no means an exaggeration. You can try it for yourself. You might think that this level of service is an exclusive privilege for guests staying on the executive floors? Fair point but not quite the case. I had an extraordinary experience at the Rosewood Guangzhou. The next morning, I went to Patina European Brasserie & Terrace for breakfast. I woke up a bit late and it was already bustling with people. Despite the various requests from guests, the service team still wore smiles, handled everything with efficiency, proving that the team not only receives excellent training but also genuinely and wholeheartedly treats service as an honorable job, rather than just a means to earn a living. It is worth mentioning that although Patina European Brasserie & Terrace serves a typical hotel-style breakfast, the taste was different - it carried the flavor of hospitality. I have traveled to various places around the world, stayed at five-star hotels, and experienced their executive lounges. Undoubtedly, this extremely satisfying experience puts Rosewood Guangzhou among the "top five" in my collection. The entire service team at Rosewood Guangzhou, as well as the team at the Manor Club, have redefined "customer-centric" and "excellent service". Lastly, I want to express special thanks to Pauling ( director of guest relations ) for her attentive care towards us. Joining others that I have mentioned earlier, they are the crown jewels of Rosewood Guangzhou.