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Lage4.8
Ausstattung4.7
Service4.8
Sauberkeit4.8
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Gastnutzer
Glückliches Eltern-Kind Haus
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 28. Dez. 2024
Excellent stay at this hotel. The hotel staffs are extremely helpful. Going all out to help us during our stay in this hotel for the past 5 days. The staff named Yao helped to order car rides on behalf as we were experiencing some problem with didi app and even paid in advance for us too. Thumbs up. Hotel is located next to Chimelong safari park and MoCity which is a local shopping centre with eateries and supermarket. Will definitely come here again the next trip. Wel done, YiZhi Hotel!
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Antwort der Unterkunft: 【健身房】【免費停車場】【自助洗衣烘乾】您的滿意就是對我們最大的鼓勵和肯定。我們一直致力於為客人打造一個乾淨、舒適、寧靜的住宿環境,以及提供貼心、周到的服務。您的肯定是我們不斷前行的動力,我們會繼續保持並提升酒店的各項服務品質,為您和每一位賓客提供更加優質的服務和體驗。再次感謝您的寶貴意見和支持,期待您下次帶着家人再次光臨,讓我們一起創造更多美好的回憶。祝您旅途愉快!
Gastnutzer
Familiensuite
Aufenthalt im Nov. 2024
Familie
7 Bewertungen
4.2/5
Sehr gut
Gepostet am 21. Dez. 2024
Hotel is very close to the safari park. Free breakfast was ok but have to go early as food run out close to 10am. They have family rooms which are perfect with families with more than 2 kids
Hotel location is great if you plan to go to ChimeLong Paradise. The friendly staff made our trip easier due to us not having a taxi app, they even helped pay in advance. You can also add them on wechat for accommodations.
Our room was upgraded for free, room was big and spacious but cozy at the same!
Totally recommended if you’re going to gz!
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Antwort der Unterkunft: 【健身房】【智能声控】【免费停车场】Thank you very much. Your satisfaction is the greatest driving force for our progress. If you need anything while staying at our hotel, you can tell our front desk staff. We will do our best to help you and provide you with a better experience. Thank you again and welcome you to visit Guangzhou next time!
Donkin
Familiensuite
Aufenthalt im Nov. 2024
Familie
12 Bewertungen
3.7/5
Gepostet am 27. Dez. 2024
The location is great for Chimelong Safari Park, however there is very little in the surrounding area. The room was great, especially having 2 small children. Breakfast however was very disappointing, there were no baby chairs and the food was very plain, limited selection. We would stay here again if visiting Chimelong but bring our own breakfast.
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Antwort der Unterkunft: 【距离长隆动物园北门步行10分钟❤】【免费停车场】【自助洗衣烘干】Thank you for your review. We're glad to hear that our location is convenient for Chimelong Safari Park and that the room was suitable for you and your two small children.We apologize for the disappointment regarding breakfast. We understand the importance of having baby chairs and a varied selection of food, especially for families. Please be assured that we are taking your feedback seriously and will work on improving our breakfast services, including the availability of baby chairs and the diversity of food options.We appreciate your suggestion to bring your own breakfast and we hope you would consider staying with us again when visiting Chimelong. Thank you for your understanding and support. We look forward to serving you better in the future.
Siow Hui
Glückliches Eltern-Kind Haus
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 22. Dez. 2024
The room is spacious and breakfast have great choices with reasonable price. Near the Chimelong safari park and theme park. Recommended.
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Antwort der Unterkunft: 【健身房】【免費停車場】【自助洗衣烘乾】您的滿意就是對我們最大的鼓勵和肯定。我們一直致力於為客人打造一個乾淨、舒適、寧靜的住宿環境,以及提供貼心、周到的服務。您的肯定是我們不斷前行的動力,我們會繼續保持並提升酒店的各項服務品質,為您和每一位賓客提供更加優質的服務和體驗。再次感謝您的寶貴意見和支持,期待您下次帶着家人再次光臨,讓我們一起創造更多美好的回憶。祝您旅途愉快!
Gastnutzer
Deluxe Zimmer mit 2 Betten
Aufenthalt im Nov. 2024
Familie
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. Dez. 2024
Brand new hotel. Room is spacious and clean. The hotel is next to one of Chimlong hotels and can take the shuttle bus from there. Otherwise a taxi will cost less than CNY 10.
Highly recommend
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Antwort der Unterkunft: 【距離長隆動物園北門步行10分鐘❤】【免費停車場】【自助洗衣烘乾】旅途路上,總有不期而遇的温暖,在這裏,滿意只是期待,感動與驚喜才是一直追求的方向。感謝親的點評,我們希望一直與您同行相伴。
koh
Superior Zimmer mit Queensize-Bett
Aufenthalt im Sept. 2024
Reise mit Freunden
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. Okt. 2024
Clean and big
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Antwort der Unterkunft: 【健身房】【智能聲控】【免費停車場】非常感謝您的肯定!我們很高興得知您對我們的房間清潔度和空間大小感到滿意。您的滿意就是我們最大的追求和動力。我們會繼續努力,保持高標準的清潔和服務質量,為您提供更加舒適和愉快的住宿體驗。再次感謝您的點評,期待您下次光臨!
Khalid Elbaz Ahmed
Superior Zimmer mit Queensize-Bett
Aufenthalt im Sept. 2024
Business
3 Bewertungen
4.7/5
Wunderbar
Gepostet am 19. Okt. 2024
the hotel is good and they are friendly as i asked them to change the room to some private reasons and they changed it to another good room without any charge. i would like to thank the staff☺️
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Antwort der Unterkunft: 【健身房】【智能声控】【免费停车场】Thank you for your kind words about your stay. We're glad the room change went smoothly and met your needs without extra cost. Your praise for our staff is greatly appreciated; we'll ensure they receive your thanks. At [Hotel Name], guest comfort and satisfaction are paramount. We look forward to hosting you again soon.Best wishes,
DMYTRO KRYVONOS
Superior 2-Bett-Zimmer
Aufenthalt im Aug. 2024
Familie
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 18. Sept. 2024
We enjoyed our stay on the hotel very much. The room was clean, though the "smell of smokers" was quite intense.
A staff at the reception was polite, patient 😄 and helpful.
A breakfast was OK. A little bit "Chinese style", but once we're in China it should be like these.
A parking could be more spacious. We hadn't problem to park there just by pure luck.
Anyways, our stay was enjoyable.
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Antwort der Unterkunft: 【健身房】【智能声控】【免费停车场】Dear valued guest, Thank you so much for taking the time to share your feedback about your stay at our hotel. We are delighted to hear that you enjoyed your overall experience and found our staff to be polite, patient, and helpful. We apologize for the "smell of smokers" that you encountered in your room. We understand how important a clean and fresh environment is for our guests, and we will definitely take your feedback into consideration to improve our cleaning procedures. Regarding the breakfast, we appreciate your understanding that it was a bit "Chinese style," which is indeed a reflection of the local culture. We are glad that you found it satisfactory overall. As for the parking, we apologize for any inconvenience caused by the limited space. We will continue to work on improving our parking facilities to ensure a more comfortable experience for our guests. Once again, thank you for your valuable feedback. We look forward to welcoming you back to our hotel in the future and providing you with an even better experience.
Jinnan
Superior Zimmer mit Queensize-Bett
Aufenthalt im Juni 2024
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. Juli 2024
very good
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Antwort der Unterkunft: 【健身房】【智能聲控】【免費停車場】我們深感榮幸能得到您對住宿體驗的高度評價,這是對我們不懈努力的最好肯定。我們始終致力於打造一個温馨、舒適且令人難忘的住宿環境,讓每位賓客都能感受到家的温暖和超越期望的服務。無論是精心設計的客房佈置,還是細緻入微的客户關懷,我們都力求做到盡善盡美。我們團隊的每一位成員都接受了專業的培訓,以確保能夠及時響應並滿足您的各種需求,讓您在旅途中感受到無微不至的照顧。我們堅信,優質的住宿體驗不僅僅在於設施的完善,更在於那份貼心與專注。您的滿意是我們前進的動力,我們期待在不久的將來再次歡迎您的光臨,繼續為您提供卓越的服務,讓您的每一次旅行都成為一段美好的回憶。感謝您的信任與支持,我們將不斷追求卓越,以期達到甚至超越您的期待。
Gastnutzer
Glückliches Eltern-Kind Haus
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. Dez. 2024
Good stay, convenient location, friendly staff
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Antwort der Unterkunft: [Gym] [Free Parking Lot] [Self-service Laundry and Drying] Your satisfaction is our greatest encouragement and affirmation. We have been committed to creating a clean, comfortable and peaceful accommodation environment for our guests, as well as providing considerate and thoughtful services. Your affirmation is our motivation to move forward. We will continue to maintain and improve the hotel's service quality to provide you and every guest with better services and experiences. Thank you again for your valuable opinions and support. We look forward to bringing your family back next time and let us create more beautiful memories together. Have a nice trip!
Tee Yoying
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Apr. 2024
Familie
3 Bewertungen
3.5/5
Gepostet am 28. Mai 2024
Bed is not clean, all of us got bed bug bite, terrible. Already inform to clean the bed, 2nd night still very itchy ended up more bites, and the bites after awhile will have small round things, very itchy and red
Only good thing about the hotel is near to zoo north door, there's one guy receptionist is very helpful by helping us to order didi car.
Thank you but no next time.
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Antwort der Unterkunft: I deeply apologise for your unpleasant experience in our hotel. We are very sorry to learn that you encountered a bed bug problem during your stay, which is obviously a serious negligence in our health management, which has caused unnecessary trouble and discomfort to you and your family. We understand your concerns and dissatisfaction very well. Your health and comfort are our top concern. We have thoroughly cleaned and disinfected the relevant rooms, and will strengthen daily hygiene and maintenance measures to ensure that similar incidents do not occur again. At the same time, we will also cooperate with professional pest control service companies to carry out a comprehensive inspection and treatment of the whole hotel, and once again sincerely apologise for the inconvenience caused to you.
wieland
Superior Zimmer mit Queensize-Bett
Aufenthalt im Apr. 2024
Single
5 Bewertungen
3.2/5
Gepostet am 4. Mai 2024
Very small rooms therefore very ecpensive, very friedly staff, very helpful, nothing around but chimelong in walking distance, no metro station sround, no taxis, if they bargain the fee to the double of resl price, do not use it or if you speak chinese bargain. If you go to chimelong choose a location close to hanxi metro station
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Antwort der Unterkunft: 【健身房】【洗衣机】【免费停车场】Dear guest,We appreciate you taking the time to provide us with your feedback. We understand your concerns about the room size and cost-effectiveness. We will definitely take your opinion into consideration and review our room sizes and pricing to ensure we meet the expectations of our guests.Our staff is friendly and eager to help. Their primary goal is to provide all our guests with a pleasant and comfortable stay. We apologize for any inconvenience caused by our hotel's location near the north gate of Chimelong Safari Park, where transportation options may be limited.Regarding the taxi situation, we are sorry to hear about your experience. We also encourage our guests to negotiate with taxi drivers to ensure they receive a fair price.Lastly, thank you again for your feedback. We value your opinion and strive to provide a better experience for our guests.
Lau Wai Ho
Yi Zhi View Room
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. Dez. 2024
Very nice room, clean and comfort
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Antwort der Unterkunft: 【健身房】【免費停車場】【自助洗衣烘乾】您的滿意就是對我們最大的鼓勵和肯定。我們一直致力於為客人打造一個乾淨、舒適、寧靜的住宿環境,以及提供貼心、周到的服務。您的肯定是我們不斷前行的動力,我們會繼續保持並提升酒店的各項服務品質,為您和每一位賓客提供更加優質的服務和體驗。再次感謝您的寶貴意見和支持,期待您下次帶着家人再次光臨,讓我們一起創造更多美好的回憶。祝您旅途愉快!