CarterH89
8. April 2025
My partner and I stayed at Le Grand Bellevue ahead of the holidays this past year for a special personal occasion. We had an incredible experience while there. Everything at this hotel is superb. The building, the rooms, the decor, the spa and amenities, the restaurant and bar, the common rooms - everything was absolutely top notch. The most important part of the stay, however, was the staff. We were made to feel extremely welcome beginning even before our arrival, as we were in communication with the concierge asking for assistance with reservations and activities during the trip. Once we arrived at the hotel, we felt quite literally like we were at home. I had requested flowers and a note in the room as a surprise, and the hotel executed the request better than I could have even imagined, even adding extra touches of their own. The warmth and kindness from every member of the staff really made our stay that much more special. From always asking how we were, to recommending hikes in the surrounding area, to helping with taxi services (which makes a massive difference in Gstaad), to the room being made up each day with personal touches for us and the restaurant staff remembering our breakfast orders and drink orders each time we arrived, it made all the difference. I can honestly not think of a single area where the experience could have been improved. Special recognitions to the head concierge Olivier and Sofiia for all of their assistance - thanks to you and the entire team for such a wonderful experience and we can’t wait to return (hopefully this year)!!
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