ankab2024
17. Oktober 2024
We travel a lot as a family and we never had an experience like this before. We were there for the fourth time. This time we booked through Maeva for the first time. What an horrific experience. The kids room was full of black mold. We pointed it out, only to be told that they knew, but it should be not harmful. Obviously, we could no longer use the room. The dishes in the cupboard were dirty. The kettle and the pans were dirty as well. The air conditioning was broken at 40 °C. We bought two fans at our own expense. The wall almost collapsed. The apartment should never have been rented out. Maeva only told us that they knew it was in need of renovation, but that this was not their responsibility, because they are only the broker. We have tried to contact Maeva several times. Apart from being told that the mold was not harmful, we were unable to achieve anything. We then left a few days earlier. This was the most unbelievable experience we have had in all our years travelling with our family and also by far the worst experience in the south of France. Therefore an absolute: never book through Maeva. The pictures speak for themselves
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