Helenekilde Badehotel

If you travel to Denmark in the summer, a visit to a classic Danish beach hotel is almost a must! This is one of the finer old classics found on the north coast of Zealand (which is sometimes called Denmark's Riviera). Beautifully located with a view of the sea, small but very cozy rooms with a balcony, a homely atmosphere and the smell of old times, inviting bar and beautiful dining room with a large terrace facing the sea. Good and friendly service, excellent and tasty food! We both felt very spoiled to have experienced this gem of a 'spa'! However, you should know that this place focuses on peace and quiet, therefore there are e.g. no TV in the room and the service is relatively slow (but very good!)...for us big city dwellers this was perfect - a really romantic place!

we stayed in December 2024 and I was surprised that our junior suite on upper floor was missing a wardrobe. Spiral staircase to our room in 2'nd floor also was a slight challenge - but I made it with 2 large suitcases ;-) Breakfast in the restaurant did not offer too much choice and when I requested an omlet, I was told that there are boiled eggs available. That's right - but there were cold at the second day when we went to breakfast a liitle bit later. Okay. Interior was very cozy - Sauna has a magnificant view on the sea - everybody was very charming. At the first day, we had construction works that were very noisy - but the lovely lady at the receiption desk offered us bikes for free - as a compensation deal. Thanks for that. We changed our room to first floor - that was a great choice. Ceiling was much higher than in the room at the 2nd floor and we had a wonderful wardrobe. Signature dinner was very tasty - but the dinner did not change next day. We've chosen an "a la carte" menue. Menue size was very small - and since we were outside all day - we still were hungry when we went to bed. In the roo mthere was no TV. We did not miss it - but I was surpirsed. But as far as I understood, you could ask the consierge to bring a TV to your room. Lovely hotel, great interior, friendly staff, but I will not stay there again. Price and service do not match.

Our group stayed in this hotel mid September 2024. We tried to confirm if the wifi was good enough for some important business meetings. We sent emails which they never responded to. We called several times and waited a total of 20 minutes and they never responded. One of our colleagues had to book somewhere else given the lack of response and they would not allow him to cancel. It is a take it or leave it attitude at this hotel. Beware!

Unfortunately ended in a very bad experience. We arrived and had a lovely lunch and went out for dinner. We went to bed around 1030 and we’re woken up at 12AM to what we think was coming back from the town or people leaving the restaurant. Or potentially staff talking outside. We were staying in room number nine and was unfortunately so loud we could barely sleep. when we spoke to reception the next day they offered no Discount, even though we explained the situation and got maybe two hours of sleep. They basically told us because we didn’t know where the noise came from. They couldn’t see anyone on their cameras that there’s nothing they could do. They just didn’t care. Beauty location and nice lunch but horrible sleep.

Loved this hotel so much. Decor absolutely gorgeous, felt so Danish, overlooking the sea and with sauna with sea views, great breakfast too. Very friendly and helpful host. Relaxed yet uber stylish. Loved it.

Attended a birthday celebration at the hotel. Looked forward to it as we have stayed there before. Was supprised by the unfriendly receptionist who was in no way welcoming. Her behaviour and a few of the older colleagues was horrible. During our stay, she complained openly to other staff members how “we took up the entire grass area” ( for a yoga class) Note that the celebrating couple had booked the entire hotel, so no other guests than us. The children playing hide and go seek made it impossible for them to clean the rooms - which was also voiced in the middle of the hotel as many guests overheard. It would have be a more professional approach if she contacted one of the parentes to bring this to our attention instead of this. She and a few other colleagues made the stay somewhat unpleasant and I do not believe that any of the guests will chose Helenekilde for a similar event.