Extended Stay America Select Suites - Greenville - Haywood Mall

Last fall, I spent one night at Extended Stay America in Greenville, SC (530 Woods Lake Road) on Saturday 9/14/2024. Upon checking out Sunday morning, the front desk clerk asked if she could check my room and I replied "sure." In my room, I informed her that there was a hold behind the bathroom door (which I did not realize was there until I took a shower). I even took a picture before checkout. I did not appreciate being questioned as though I was a criminal by asking me if "I'm sure I didn't do it?" That hole was there before I checked in. Moving forward, I always take pictures of my room within the first 10 minutes of checking in.. that way I won't have to experience this ordeal again. Please make sure you document everything at this facility. Although I'm on a DNR list with Extended Stay, whenever I travel, my friend makes the reservation and requests 2 keys, so I'm still able to stay at Extended Stay locations (and did so 2 weeks ago).

great location and awesome staff ,clean room, hotel is close from haywood mall and restaurants across the area . me and my family enjoyed our stay and the staff are friendly and helpful smiling all the time. Marina she cleaned my room she is awesome the manger is look she is on top of everything.

The suits are really great and well serviced and the facilities are well equipped and location is great also surrounded with restaurants and coffee houses Also it has parking and gated with a lobby and reception, rooms are clean and well equipped with small kitchen

Great location, room is clean , team willing to help . No breakfast serve but you can cook food the room have full kitchen with stove and oven. And you can purchase the dinner kit and the cookware kit. The hotel close to the mall and Greenville Downtown. Feby Marwa Ronald and Lena are the best .

This hotel is not what you expect, it isn't the norm hotel. Its nestled in some trees right across from the mall. The interstate is less then a mile away and restaurants all around. The room was surprisingly large and clean. Full kitchen!! Full fridge and stove!! It's like a studio apartment, plenty of room. Nice bed , pullout coach too. Air conditioner works fantastic! Haven't had an issue with anything. All works as it should and is clean. Best part it's safe for my kids here too. The staff is very attentive and supportive. They do what they can to help you. Phoebe the manager is awesome! She watches out for the hotel and people here, she genuinely cares and so does her staff, and that isn't something you'll find at any hotel. Phoebe has helped me and rooted me me she is the best ...hotel manager I've come across.. think she deserves a raise! She is a very reasonable manger.... I mean she really is . She doesn't try to make you feel like ...... Belittled because you are staying there. Oh the price is actually doable!.good rates and better if you pay by the month!! Love this place you have to check it out if you hear that way, you won't be disappointed.

The hotel in great location. the staff is helpful. Hotel is super clean room was big it do have full kitchen it is like an appartement . Feby Marwa Melissa and koky at the front desk helpful and great they are really feindely looking to help to let you enjoy your stay