Holiday Inn Express & Suites Great Bend by IHG

First thing you notice when you walk in to check, in and if you wake up early enough when you walk out the door is how incredibly clean the property is. Room was exactly what we need as a family of 3 with a toddler on a roadtrip. Pool was excellent, and the breakfast was great for what you get. On the road trip we’ve stayed at what most would say are two other “upscale” hotels, this property blew those away on cleanliness alone!

Your front desk clerk, Isabelle, was phenomenal!!! She was very friendly and helpful! She was easy to talk to and just a lovely person. The breakfast buffet, for $15, was decent, but not a good value. The lady that ran the buffet was so sweet and kind, and very helpful.

Every thing was great , front end staff very nice. Only problem was the cleaning staff the morning we departed out of room 213. She was at the door and we was telling her the person that had the room prior to our stay left a women’s top. She wouldn’t listen only said, in English. I don’t speak English. Really??? Service staff should be required to know English . What if I was having a heart attack??? Could she help me then? She just walked away .

Traveling for vacation with my wife and kids. Reserves the two queen suite for the extra room. Big perk was going to be getting the kids to burn some energy in the pool. Arrived to check in. Clerk didn’t bother getting out of his chair. No mention of any issues and handed me keys. Found the room to be a two queen standard room instead of suite. Receptionist said the suite hadn’t been cleaned so the switched me to a lower room without adjusting the price. Found hair in the sink. Pool was closed for renovations. Almost left for another hotel so the kids could swim but tried to make the best of it. Damn near threw up when I noticed the fat old shirtless guy trying to show off in the hotel gym. Then had to dodge spiders at breakfast. Avoid at all costs!!!

The hotel was clean and our room was very large compared to other hotels

The hotel was absolutely stunning! From the front desk, room attendants and everyone in between, I was so impressed with it all! The room was so spacious that it was almost like being in a small apartment. My room had coffee maker, microwave and a mini fridge. The bed was like being on a cloud. The window view was quite large and the roll up blinds was a difference touch. The furniture was very moden in new like condition. They had a rolling desk and a very modern touch desk lamp. The bathroom had hand soap/lotion dispenser at the sink area. The shower had body wash/conditioner too. It was an overall wonderful experience!

It’s always a great stay at this hotel. I’m glad to see they are beginning renovations as parts of the hotel are starting to look a little tired. Room and bed are comfortable. Breakfast is good but I just really wish they would provide bacon in lieu of sausage.

All amenities and staff were great. We appreciated and enjoyed the breakfasts.

Everything was great, I'd stay there again!