Gaylord Texan Resort & Convention Center

Nice place to take the family. Lots to do here. Many nearby locations via shuttle bus. Highly recommend.

設施齊全衞生乾淨

Paid close to $500/night for our room. Definitely, the room wasn't even close to a $500/night room. The property wasn't full either. I've stayed in Hampton Inn's with as good or better rooms...regularly. Walls are paper thin. We had a screeming baby in a room next to ours all night. Obviously, the screaming baby isn't the hotel's fault but the paper-thin walls are. It was a decent stay; just way too expensive. The Gaylord is a great place if your attending a convention. Other than that, and the waterpark, not a lot to do but walk around a massive place. If you want to shop for toys, clothes, and house goods, well, then this may be a resort, but other than that, what does it offer?! The water park is great. It made the stay enjoyable. However, since we checked out, I parked at the water park only to be told I couldn't park there and I'd have to go back to the Gaylord, pay for a full day of parking there, and then shuttle back to the park. Fine. This is what I did. Wasn't a big deal until I found out that plenty other families parked at the water park. Just way too expensive for what you get, which isn't much unless you're enamored with large places. Oh, the property art is nice.

This was our first family trip to the Gaylord. I booked it because it looked very nice, and the water park looked to be fun. The room rate was $337/night so I expected it would be a decent size but it was not! The check-in process was horrible from the moment we pulled up to valet. First the valet employee had a frown on her face and appeared to not want to be there. She did not help us unload our luggage from the vehicle to the luggage cart. She was happy to stand there and watch us. Once we got into the building, the check-in line was literally 40-50 deep. It's obviously a busy place, no problem so we thought. We figured it would be efficient like Las Vegas. WRONG! We stood in line for almost an hour to check-in. Horrible throughput. It was about 3:00 in the afternoon. We chalked it up to perhaps a bad day and not enough people to check-in, but that seemed to be the theme everyday we walked by the check-in area. Like I stated, our room rate was $337/night in the vineyard tower. The room was clean but very small. I went down to the desk everyday for an upgrade but was told it was too busy and to come back the next day to see if there were cancellations. After three days of waiting in line for more than 30 minutes, gave up on that idea. The water park area was not fun on Saturday and Sunday due to the fact that there were too many people and wild kids not behaving. Can't say we will ever book there again due to throughput and rude staff we encountered.

The property is beautiful, they over charged us, the resturant was average ,expensive, and extermely under staffed. The watter park is for small children not teens, there is nothing fo teens to do, pool is small and boring, food over priced, I could go on and on for what we were charged.

Shower would not shower. Stayed half faucet and half Shower head. Bedroom phone did not work. Check in staff, Meg, amazing and kind. Man directing people at water park area was rude! Other guests agreed. Valet left a lot to be desired. Would not valet here again. They need more help. Isaac at valet was rude beyond measure on my day of check out. My teenagers were even quite shook as we drove away. It put a bad taste as we left an otherwise fun stay.