Premier Inn Grantham

Premier Inns are our default hotels when a short stay is required. We usually find them comfortable, clean and friendly. Unfortunately, our stay at Grantham only provided the first of these things. We were booked in for a one night stay prior to going to a funeral. Reception service was efficient enough, but we were not treated to a smile for the whole trip. In the restaurant this might have been because the staff were stretched - at least another two people were needed. As a result, it took an hour and a half to get two unimpressive and lukewarm mains and two puddings. We were given a family room, even though we are well past retiring age. The bedding was white and crisp a long time ago. With that and the extra beds the feeling was that of sleeping in a hostel. We are always grateful for the cleanliness in a Premier Inn. In this instance, after reluctantly withdrawing a hair and its accompanying string of gloop from the sink overflow I was obliged to clean the same with toilet paper to stop it from overflowing into the sink. The lighting was - and we have found this at many PIs - very gloomy. Again, this did not help with the non-ambience of the room.

Premier Inn are pretty much known for being comfortable and basic, but good for business travellers. However this hotel has its issues. Wifi is very hit and miss and i have now stayed on 2 rooms where it was non-existent, upkeep of 2 rooms has been poor with lights not working and the showers seem to work on the basis of changing the water temp mid flow. While efforts where made to encourage me to stay there in future, i am going to try another local hotel for a few weeks

The pillows was soft,restaurant food great will definitely come hear ahainxxxxxxcccxccccccxxxxxxxxxxxxccxcccxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxcccccccc If

This was our sending time here and it was lovely . The hotel was very clean . Reception staff were welcoming and friendly . New parking now must put in car reg . Breakfast good was very busy you much book it on advance . Did not have dinner just a quick drink .

I was checked in to someone else’s room. Everyone had a hell of a shock when I opened the door of ‘my’ room at midnight. I got moved to another room. When I explained that I wasn’t really happy with how check in had gone the night before the staff were pretty uninterested.

After staying at another Premier inn recently in Bridlington, and having an awful experience with the food, we were apprehensive to say the least but the hotel at Grantham has renewed our trust with your brand as the overall standard of both the hotel and the food next door was outstanding.