Holiday Inn Express & Suites Grand Rapids - Airport North

整體上還不錯，周邊吃飯的地方比較多，前台那個小哥，態度真心不咋地，有些冷漠而且非常高傲，當然有可能是懶

乾淨舒適 nice

The staff were very pleasant and efficient. Breakfast was wonderful and there was plenty of seating. The room was large and the bed comfortable.

There was a dirty towel in the closet, the towel holder in the bathroom was hanging down like it needed screwed back in. On the headboard of a bed was hair, the bath tub would not hold water for a bath. No smart tv.

Nice last at the desk. Nice facility. Clean and cozy. Convenient location for a month in Grand Rapids

Strange experience, unlike like other IHG to date Strange vibes at this hotel. They collect data for the local municipality - the sheet you fill out isnt for their own purposes, and you must have your exact license plate number at check in. Save yourself a walk by having it with you. In winter their parking lot may make that walk unpleasant. Not sure if was the night clerk's lack of customer service skills, my lack of patience with that, the fact the parking lot wasnt cleared of 4" snow, no spots close. or an intrusive new ordinance - which the local jurisdiction requires names, addresses, license plate numbers of hotel customers. They also require of the hotel the security camera info and lighting locations and specific room phone locations. Ordinance went into effect Jan 1 2025, so check in experience will have changed from earlier dates. Check-in and parking lot were anomalous for being unpleasant, but the Hotel room was same as IHG Holiday Inn Express - clean and decent shape. I did talk with Manager, Justin, in the AM, and he was polite and the info abt the ordinance comes from him. Site also may cater to airport parking traffic, making parking lot cleanup more difficult for the plow crew. See pics