Grand Bay Suites

Just returned from this property! We stayed from the 26th Jan, and lasted two nights of a one week booking. Unless you like cockroaches, prepared to accept staying in a property which is tired and run down, and poorly maintained, avoid at all costs. We booked for a week, and had to leave after the second night as previously mentioned. The pictures are out of date, and probably taken using a magic wand! Because it doesn’t look like that now. Four cockroaches, cooker only had one ring working, toilet seat broken, very flimsy. Couldn’t open the shower door because it was catching on the floor, bed was extremely uncomfortable, quilt not big enough for the bed, so constantly fighting for cover. Only 3 coat hangers to start with, also the window in the bathroom was broken, so you couldn’t close it to stop insects coming in. The air conditioning leaked water onto the floor, the lounge furniture had rips in it, basically need I say more!! I contacted my agent to request a refund once arrived home, but basically the hotel denied there was any problem, and actually blamed me for the toilet seat!! With reference to the 4 cockroaches, they replied by saying they offered me bug spray, which they did. That was just in 48hrs. We was on a ground floor apartment, they offered a replacement, but accepted that we’d had enough, and needed to move on. The only positive thing I can say about this property is the staff, with the exception of the day manager who just sat around all day on his phone. Especially the guy who booked us in on the day we arrived, only to find out he was the maintenance guy on a following day, he was very helpful. When we left, the manager was really only concerned about what review we would leave. Fortunately we have stayed in Mauritius a number of times, and was able to find new accommodation pretty quickly. We booked through Agoda, no help or support at all. You decide if you want to take a chance!

Here’s a refined version of your review: Our experience at this accommodation was extremely disappointing. The apartment furniture was in poor condition, and there were ants everywhere, even on the bed. The kettle and microwave & dished in the cupboard were dirty, and the air conditioners leaked into the wardrobe. On top of that, there were cockroaches, and the shower head was heavily covered in limescale. Some of my travel companions faced similar issues in their units. Their stoves didn’t work, and alarmingly, worms were coming out of the bathroom basin at 1 of the unit’s. The WiFi was only available at reception, not in the rooms. We had initially booked and paid for 11 nights but left after just one due to the unacceptable conditions, we were not refunded for the remaining nights or even partially compensated. I strongly advise avoiding this accommodation.

We had great fun at the Hotel 🥰 Great customer service from Christabelle, Julietta & Patrick Amazing ambiance 😊 Nice swimming pool 💯 Husband birthday celebration 🥳🥳🥳 & Thank you Chef for the nice & yummy cake 🎂🥰🥰🥰 We recommend 😇😇

We stayed at Grand Bay Suites in December for a week. From the welcome and the check in and everything in between, it was a pleasure. The rooms were very spacious and clean and well fitted for our self catering stay. The rooms were serviced everyday and was a pleasure coming back to after a long day out. The only issue, and this was a problem, is that you cannot get Wi-Fi in the rooms. You have to be on the balcony in order to connect. With the heat and humidity in Mauritius in December, this is a real problem with all the insects. The resort definitely needs to upgrade their Wi-Fi. The staff were always very friendly and very accommodating. I wouldn't hesitate to return for another holiday

Well situated in Grand Baie, close to la Cuvette public beach and to convince store (next door). Bus stop just outside and Pereberre is 2 minutes ride. We stayed here several times, in 2013, 2017 and 2022. Staff friendly. However during our last visit we noticed the place needs a serious refurbishment both inside the rooms and outside in the garden. Until then we will stay elsewhere.

Please check out other reviews to see we always leave a honest opinion We had looked at these first but then decided to book 6 nights in a different apartment. After staying the first night in other place which wasn’t suitable we took the decision to leave there and book these instead. Best decision we made. Had early check in and upon arrival around 10-30 our room was ready on the ground floor. WOW !!! Beautifully minimalistic and spotless and well laid out: full kitchen including large fridge freezer and full cooker. Island with bar stools, living room, large bedroom and bathroom. Bedroom led out to patio with chairs and a table. Bed was huge !!! Only issue we had was with safe but this was resolved. Staff were lovely and friendly. There is also washing facilities there around the back. It’s right next door to a good supermarket, with bus stops on opposite sides of road also for ease. two beach’s within a 5-6 min walk and a lovely pub called the tavern approx 30 seconds away. The centre of grand baie is approx 5-10 min walk and very easy to do. Would definitely recommend and wouldn’t hesitate to stay there again