Barceló Carmen Granada Bewertungen

Antwort der Unterkunft: Sehr geehrter Kunde, vielen Dank, dass Sie sich für Ihren Besuch in der Nasridenstadt für das Barceló Carmen Granada entschieden haben. Wir freuen uns, dass Ihnen unsere Lage so gut gefallen hat. Im Herzen der andalusischen Stadt gelegen, bietet unser Hotel einfachen Zugang zu den wichtigsten Sehenswürdigkeiten, die alle in wenigen Gehminuten erreichbar sind. Wir freuen uns, dass dieser Aspekt Ihren Aufenthalt positiv bereichert hat. Wir bedauern, dass einige Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben. Unser Ziel ist es, Ihnen einen komfortablen und angenehmen Aufenthalt zu bieten, und wir bedauern, dass unser Zimmer und unser Service nicht Ihren Erwartungen entsprochen haben. Wir wissen, wie wichtig ein gutes Preis-Leistungs-Verhältnis ist, und versichern Ihnen, dass wir stets bestrebt sind, unseren Gästen hochwertige Unterkünfte und Annehmlichkeiten zu bieten. Wir freuen uns darauf, Sie in Zukunft begrüßen zu dürfen, um Ihnen unseren besten Service zu bieten und Ihre Erwartungen zu übertreffen. Mit freundlichen Grüßen, Paula Peña, Guest Experience

Antwort der Unterkunft: Dear Guest,We appreciate that you took the time to share your experience with us.We are pleased that the design of our accommodations and the overall modernity of our establishment resonated well with you. Our team works diligently to maintain a contemporary and inviting atmosphere for our valued guests.Bed size requests are subject to availability and are displayed on each booking portal. We regret that on this occasion we were unable to meet your bed size preferences.Nonetheless, it is great to know that our central location contributed positively to your visit, providing convenient access to Granada's vibrant centro area and nearby transportation options.We are hoping to welcome you back in the future. Kind regardsNoelia Cervera, Guest Manager

Antwort der Unterkunft: Dear Denia,Thank you for your positive feedback.We are thrilled to hear that your time with us was so memorable.We're delighted that you appreciated the beauty and cleanliness of our establishment and found your room spacious and comfortable. It's great to know that we have become your favorite hotel during your travels in Spain. Our dedicated staff works hard to provide a welcoming environment and it warms our hearts to know we've succeeded.We look forward to welcoming you back on a future occasion.Best regards,Noelia Cervera, Guest Manager

Antwort der Unterkunft: Dear Sandra,Thank you for your positive feedback.We are truly glad that your stay at Barceló Carmen Granada left a positive impression.We are delighted that you enjoyed our central location, which offers the convenience and charm of Granada right at your doorstep. It is fantastic that you appreciated the exclusive atmosphere of our rooftop terrace, B-Heaven, which provides an unrivaled panoramic view of the iconic Alhambra, especially by moonlight. Our team takes pride in the amenities we offer, and we're thrilled that these aspects contributed to the enjoyment of your visit.We look forward to welcoming you back on a future occasion.Best regards,Noelia Cervera, Guest Manager

Antwort der Unterkunft: Dear Guest,Thank you for sharing feedback about your recent stay.We are sorry that the view from your room did not meet your expectations, due to our location in the city centre around buildings. It's wonderful to hear that your overall stay was enjoyable and that our airport shuttle added convenience to your travels.It would be a pleasure to welcome you again. Kind regards,Noelia Cervera, Guest Manager

Antwort der Unterkunft: Dear Guest, Thank you very much for your kind feedback.We regret to hear that the parking availability did not meet your expectations. We understand that finding convenient parking can enhance the overall experience and we apologize for any inconvenience this may have caused you. We are continually seeking ways to improve our amenities and services to ensure the satisfaction of all our guests.We are thrilled to learn that the majestic views of the Alhambra and our prime location contributed positively to your exploration of Granada's rich history. It is wonderful to know that you enjoyed the serenity of our rooftop pool and terrace, which are indeed perfect for unwinding. Your kind words regarding our modern amenities and the courteous service provided by our staff are greatly appreciated and serve as a testament to our commitment to exceptional hospitality.We look forward to welcoming you back for another memorable experience.Best wishes,Noelia Cervera, Guest Manager

Antwort der Unterkunft: Dear Iñigo, Thank you very much for your kind feedback.We are thrilled to hear that you enjoyed your stay with us and appreciated the recent refurbishment of our hotel. It's great to know that you found our rooms to be comfortable and modern. We are also delighted that you enjoyed the B-Heaven bar on our rooftop, offering stunning views and a relaxing atmosphere.Our central location is indeed a highlight, and we are glad that you found it convenient while still being away from the crowds. We truly appreciate your recommendation and are grateful for your continued patronage over the years.We look forward to welcoming you back for another memorable experience.Kind regards,Valle GálvezGuest Experience Manager

Antwort der Unterkunft: Dear Frank, Thank you very much for your kind feedback.We are pleased that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best regards,Noelia Cervera, Guest Manager

Antwort der Unterkunft: 고객님 안녕하십니까,귀중한 후기를 남겨주셔서 진심으로 감사드립니다.바르셀로 카르멘 그라나다에서 즐거운 시간을 보내신 것을 매우 기쁘게 생각합니다.욕실 수압과 관련하여 불편을 끼쳐드린 점 진심으로 사과드립니다. 저희 호텔 직원들은 투숙객분들의 편안한 숙박을 위해 언제든 도움을 드릴 준비가 되어있습니다.객실의 쾌적함과 청결도를 높이 평가해 주셔서 감사드립니다. 저희 호텔은 최상의 서비스 제공을 위해 항상 노력하고 있습니다.또한 저희 직원들의 친절한 서비스와 맛있는 조식을 언급해 주셔서 감사합니다. 루프탑에서 그라나다의 아름다운 전망을 즐기실 수 있다는 점도 기쁘게 생각합니다.다음 그라나다 방문 시에도 저희 호텔을 선택해 주시길 기대하겠습니다.감사합니다.Paula Peña, Guest Manager

Antwort der Unterkunft: Уважаемая Елена,Благодарим вас за отзыв о вашем пребывании в отеле.Мы ценим время, которое вы уделили, чтобы поделиться своими впечатлениями о Barceló Carmen Granada.Приносим извинения за первоначальное размещение, которое не соответствовало вашим ожиданиям. Наши сотрудники всегда готовы оперативно помочь гостям для обеспечения максимального комфорта во время пребывания.Мы рады, что вам понравился номер с террасой, который предоставляет прекрасную возможность насладиться видами нашего замечательного города.Надеемся снова приветствовать вас в нашем отеле.С наилучшими пожеланиями,Paula Peña, Guest Manager

Antwort der Unterkunft: 尊敬的賓客，您好！ 感謝您選擇我們的酒店，非常榮幸能為您服務！我們很高興您在我們這裏過得愉快。我們誠摯地期待您再次光臨，祝您旅途愉快！Noelia Cervera, Guest Manager

Antwort der Unterkunft: Dear guest,Thank you for reviewing your stay with us.We are delighted that you had such a positive experience at our hotel.However, we sincerely apologize for the inconvenience you encountered during check-in. We are reviewing your comments with our team to ensure our usual high standards are maintained. We continuously strive to provide excellent service, and we regret that we fell short of your expectations in this instance.We are pleased to hear that you appreciated the renovation of our rooms. At Barceló Carmen Granada, we take pride in offering comfortable and well-designed accommodations to enhance our guests' stay. It's wonderful that you enjoyed the layout, color scheme, and lighting of your room.Finally, we are thrilled that you found our location to be very good. Our privileged position in the heart of Granada allows our guests to easily explore the city's attractions. We're also delighted that you enjoyed our rooftop dining area, especially the beautiful night view. Our B-Heaven terrace, open from April to November, offers one of the best views of the city, along with a delightful snack menu and cocktails.We hope to welcome you again in the future. Best regards,Noelia Cervera, Guest Manager

Antwort der Unterkunft: Dear guest Thank you very much for choosing Barceló Carmen Granada for your visit to the Nasrid city.We are delighted with your comments about our hotel brand, Barceló Carmen Granada remains committed to providing high quality services and amenities to ensure the satisfaction of our guests.We are sorry to hear that your experience regarding the hotel check-in times was not to your liking. We guarantee check-in for all our rooms from 14:00 h, in order to ensure that each stay meets the highest standards of preparation and service, thus providing the best possible experience for our guests. Likewise, I would like to take this opportunity to remind you that we have a 24/7 reception service, where our colleagues will be ready to assist you and offer alternatives whenever availability allows us to do so.Finally, we are pleased that you have commented positively on the location and accessibility of our hotel. It is located in the city centre, just a few minutes walk from the Cathedral of Granada and other tourist attractions of interest. In addition, its privileged location ensures excellent connections with public transport, facilitating access in a comfortable and efficient way.We look forward to serving you again in the future.Paula Peña, Guest Experience

Antwort der Unterkunft: 尊敬的賓客，您好！ 感謝您選擇我們的酒店，非常榮幸能為您服務！我們非常高興您對Barceló Carmen Granada的整體體驗感到滿意。儘管我們的位置對於不開車的客人來説可能不是最便利的，我們理解這可能會給您帶來不便。我們深表歉意。我們很高興您讚賞我們酒店的現代簡約裝修風格和實用的浴室設施。Barceló Carmen Granada酒店致力於為客人提供舒適和便利的住宿環境。此外，我們很高興知道您對酒店周圍的餐廳選擇感到滿意，並且喜歡我們便利的地下停車場。我們的酒店位於安達盧西亞城市的中心地帶，確保客人可以盡情享受格拉納達的獨特魅力和便捷的交通。我們將懷揣着您的這份信任，不斷進步並時刻準備着給您帶來更加完美的服務，期待您的再次光臨！Noelia Cervera, Guest Manager