Hotel Jardín Garden de Granada Nicaragua

I was unable to sleep in my room because the ceiling was infested with bats, and I heard them clawing and squeaking all night. After bringing it to the attention of the staff, it became clear that they not only are aware of the problem, but they will not even admit that it has caused their guests a negative experience (I am not the only one who complained during my stay! The couple in the room next to me said the same thing), and they certainly have done nothing to rectify it. The hotel staff have proceeded to harass me on my personal cell phone number (texts and calls) months after my stay in response to reviews I have left on other platforms. I have had to block three different numbers. This is unprofessional at best and abusive at worst. I loved my time in Nicaragua but this has easily been one of the worst experiences I’ve ever had in over a decade of international travel. They will probably respond to this review with more harassment, and I will block those numbers too. I will not stop posting reviews until they stop abusing my personal contact information. Other guests deserve to know that this is the type of treatment they will get if they stay here. Book this hotel at your own risk.

Excellent hotel! Friendly staff, who gave amazing recommendations on what to do and where to eat. Great clean and comfortable rooms, awesome pool, and the complementary breakfast was delicious. Definitely staying here next time we visit.

I spent several days at this wonderfully welcoming and peaceful hotel before starting a road trip. Pool area is pristine as are the comfortable rooms. Breakfast was really good and staff were incredibly helpful. I booked a very good value and reliable airport transfer through the hotel and made use of the reasonably priced laundry service too. The hotel is family owned and they take great pride in hosting guests.