Hotel Pousada le Chateau

Lovely quaint hotel. Breakfast good with varied selection. We were upgraded from a superior room to a mini suite, room 304. This was nice but cold. There is a wood burner that is lit on request and a heater but we found as the heater was controlled by the key insert, whenever we came back to the room it was extremely cold and took a while to warm up. There are radiators but these are only switched on late evening if at all. We had to request an extra blanket and had to remind reception that we needed this. Housekeeping was very poor. The towels are poor quality and were only changed once and the bed was NEVER made. All in all an adequate hotel but not great.

O espaço do Hotel é lindo, em meio a natureza. Sentimos q estamos dentro de um conto de fadas. Ja havia me hospedado nele em minha Lua de Mel há alguns anos atraz e sempre que retorno em Gramado quero ficar nele novamente! Os colaboradores são atenciosos, nos sentimos em casa. Agradeco ao senhor Ricardo e a Patrícia pela atenção e carinho ( os demais nao me recordo o nome, mas são igualmente prestativos). Espero retornar em breve!

Atendimento excelente, sempre dispostos para o que precisamos! Café maravilhoso, os quartos também. Tudo perfeito! Uma ótima opção para quem irá viajar em família, ou em casal. Com café da manhã, piscina,SPA... E outras coisas mais, muito bom!!