Gloucester Hotel KINTEX (formerly Kintex by K-Tree)

Never, never will be here again! I ordered delivery food. I got a call saying that the rider was not allowed to go up from the 1st floor to my room on the 15th floor. I went down and asked why the rider was not allowed to go up since this is a residence hotel and it is natural to deliver food to the room. The answer from the employee, Mr. Han, was shocking. He told me that the president of this hotel also comes down to the 1st floor to receive the goods. That meant that I, as a customer, had a lower status compared to his boss and his position, so of course I should come down. That was crazy. He even said that the delivery rider could not take the elevator because it would make other customers uncomfortable. I don't think it's a problem with the smell of the food. Even if I carry the food and ride it, the smell would be the same, and since this is a residence hotel where you eat food, there is no valid reason for not allowing the rider to ride. This is a public hotel open to guests and future guests. He insulted the delivery rider's personality. And at 11:28pm, he told me, the customer in front of him, that this was for another customer who could not be seen. The answer was questionable, as if he was in his right mind. This hotel is not friendly to customers, although I don't know what the staff is complaining about. The 10 guests who came on business from the US all said the same thing in the morning. This is a garbage hotel that I absolutely do not want to come back to. I already made a strong complaint to the hotel this morning because they did not clean it properly for two days.

객실만 더 있었으면 오래 묵고 싶었는데 해당 날짜가 판매완료되어서 다른 곳으로 옮겼어요ㅠㅠ 너무 아쉬워요.. 깔끔하고 위치도 좋은 호텔입니다! 3분 거리에 현대백화점도 있고 킨텍스도 가까워요.. 10분 정도 걸어가면 원마운트, 15분 거리에 호수공원도 있고 추천드립니다

늘 만족스러워요 !! 생긴 지 오래되지 않은 호텔이라 건물 외관도 예쁘고 깔끔하고 다 좋은데 샤워할때마다 물 새는 점만 아쉬워용, 루프탑도 멋져요＞＜