Gastnutzer
9. Oktober 2023
Upon arriving late due to airport delays the 2 young men on reception where so friendly. They did all the necessary bits to check us in, but where also interested in know about us and our travels. They advised on places to eat and bars to drink at. The restaurant they recommended was excellent. They can also book trips and airport transfers. The room was a bit small with just hand luggage however and most importantly clean and comfortable. Noise did travel in the hotel. I feel it’s the nature of the design being made from stone. I would say earplugs are needed if you are easily disturbed. I slept with earplugs the second night with no issues. Breakfast came with a view of the hot air balloons. The food was a lovely buffet style, with breads, fruit, cereals, cheese and olives, sausages and eggs and if you wanted lots of different cakes. There was also a large array of drinks to choose from, catering for everyone. On the morning of the hot air balloon ride which we had booked independently, we had an issue. The man in charge of reception at night was very helpful. He rang the company for us and sorted our issue. We made use of the facilities including the lovely pool and had full body massages. I felt so relaxed after this. The location is excellent. Just a short walk off the main centre. Overall lovely hotel, plenty of amenities and excellent customer service.
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