Wud Hotel

This seems like a new hotel with lots of things to get worked out. Had to program the TV and the front desk had no idea how to help. They said they could send someone up the next day but we were not going to spend the whole day in our hotel waiting. Never did get set up. Location is not ideal - not really walking distance from the old town. I will say that the breakfast buffet was good but I "Wud" not stay here again.

I booked this hotel. I arrived at 2.30 am after a difficult and long day of flight delays. I did not get to check my messages. I got to this hotel to find no reception opened. I checked my messages and found a message to go to another hotel to get keys, and instructions. I am a world wide traveller and the first time this has ever happened to me. I followed the instructiins to the T. Huge sign with WUD hotel outside so i went in to the first floor the keys did not work. I ended up waking up other guests who very kindly tried to help me. We tried to call all numbers for this hotel that were given no answers. We ended up leaving to the Grand plaza we had to get a taxi to the Grand Plaza great hotel by the way. Next day i called the hotel to be told I was in the wrong hotel and they never got any calls despite admitting they seen me on camera making calls. The worst part they charged me a cancellation fee for locking me out despite my specific request not to touch my account. Despite me being very firm that no money be taken from my card. PLEASE PLEASE BE AWARE OF THIS. I have travelled the world and never experienced anything like this. Steer well clear of this hotel.

I was thinking that I only need a place to stay while breaking-down my trip back home from Italy, so the most important "attribute" for it was not to spend too much time driving in the city, to be close to the highway and, at the same time, to the city center. And Wud is perfectly located. If you do not need to spend too much time finding it, if you do not have too much time to find a parking place, if you need to rest and you are looking for a quiet area. From my window I could literally see the mountains (or hills) even if the room was on the ground floor. The room was absolutely clean, big and comfortable. Good lights, good beds and pillows, good taste everywhere. The bathroom (shower room) is actually integrated in the room, only the toilet has a space of its own. Nice TV set, Philips Ambilight. Good breakfast, excellent coffee machine and coffee, very nice people at the reception desk. 100% recommend this hotel if you need to rest one night in Ljubljana. But not only for that, I think it's a good place to choose even for a city break. I'll stay there for sure next time. It is rated three stars, but believe me, it deserves more.