Premier Inn Merthyr Tydfil

Bed comfy. Property is over 2 buildings - hotel and bar/restaurant. Bar closed at 10pm on night 1 and 9pm on 2nd night. 9pm for residents too!! Hotel was clean and obviously had a recent refurb but let down by water damaged skirts in the bathroom and blackout curtains that don’t fit so a waste of time. Bar/restaurant was old and tired with poor customer service. Not one smile! Ridiculous bar timings even for residents

Overall the hotel is ok. Food is ok for basic pub grub and breakfast is better than other Premier inn’s. Bed is comfortable and the whole place was clean. Only downside is it’s a bit tatty and makes it look a little rundown. Oh and the hotel is so warm would definitely benefit from aircon.

We stayed here for the weekend visiting some friends room was spotless when we arrived also cleaned daily if requested, staff were very polite & helpful. Will definitely be staying again Also a lovely outdoor area opposite at the restaurant which we enjoyed

So disappointed, checked in after work here for 1 night ( funeral next day ) . Only realised gorgeous bad / dirty bathroom was after going to eat in the local pub as had not been in there prior. Then saw how dirty the actual bathroom was, this including the door , bath , ceiling . Please see all attached pictures

Our room wasn't in great condition which can sometimes be the case in large hotels. The manager offered a different room and was quick to get that sorted for us. Very happy with how the issue was handled. Staff at various times of the day were all engaging and friendly. Shower and bed were great. Also worth noting, you can bring your bike into the room for safe keeping.

From the moment I arrived I was made to feel welcome, the lady who greeted me checked me in with a smile. My room was clean, comfortable and stylish (I'm used to Travelodge which I do love but I'm a fan of purple). The bed was super comfortable but rather higher than I'm used to which wasn't a problem for me, but someone shorter might struggle. I ate in the on site restaurant and had the most delicious salt and pepper calamari for a starter that I've ever had, the staff there were friendly and I felt comfortable there as a lone diner. My main of a salad with grilled chicken was nice, although I didn't like the fact the salad vegetables were cut up into tiny pieces as it made it difficult to eat. The sticky toffee pudding for dessert was yummy. I slept well and had a lovely warm shower in the morning using the supplied shower gel which was a refreshing scent. I was then ready to continue my journey and sent on my way with a smile by the lovely lady who had checked me in (she assured me she hadn't been sat there all night). Would I book a Premiere Inn again? From this experience it's a yes from me. One thing I would say is the image on the website is of the restaurant building and not the accommodation which is a little misleading