Hampton Inn & Suites St. Louis-Edwardsville

one of the worst Hampton inn ever and feels like doesnt meet the Hilton standard. the room is dated. felt like they didn't change to the new sheet. sheet wasnt not properly tucked in. not sure even if they have quality check on their rooms. found hairs all over the tub that was discussing. faucet not working. bathroom door wont close properly. room 308 so had to request to change the room. the other room was ok but exhaust fan didn't work in the bathroom. this hotel is a whole mess. I would stay out of it if possible.

I ran into a small issue with my room and it was quickly rectified.

Got there after dark and the entrance wasn't lit so I missed it. Saw a gravel drive going in the back way and saw a K9 cop there. Should've been my first clue to keep on going. 1st they put me in room 107. Shower floor was black with dirt and the shower doors were broken. Went back to desk and was going to leave. The clerk was then there with a manager? Named John. They told me I could be upgraded to a renovated room upstairs and they'd take this room out of service. How didn't they know it was bad before? Then stayed in 206. The carpet was not swept with debris all over. No hair dryer. Only 2 towels. Shower had black marks from shoes? And perhaps mold or mildew. It was wet. Toilet seat was up, looking like it was used by workers or something. Shade didn't close all the way. My feet felt sticky from walking on carpet. Wall was puckered, a light switch didn't work, the door was ill fitting so you could see the hallway from inside the room, a/c was noisy. In the morning, I couldn't find anyone to check out. Turns out the worker was in getting herself breakfast. When she finally came, I asked for ghe manager (posted as being on duty). I was told the Mgr wasn't there. I asked for a call. Still waiting.