Smiths Hotel

Okay for the price

위치가 매우 좋아 어디든 편히 갈 수 있었습니다. 바로 앞이 버스 정류장이었고, 근처에 식당들과 마트도 많아서, 라면포트만 있다면 정말 좋을것 같습니다.

前台是人工服務 手寫登記訊息比較oldschool 但服務不錯 可以幫忙保管鑰匙的 窗子不是很大很通透 床褥比較家庭氣息 沒有很酒店的感覺

真差，還貴的不行，連個衞生間都沒有

I spoke to a member of staff about the issue and was informed that it would qualify for a refund I am awaiting same. Just learned from ******* that the property will not refund me for suspected bed bugs in room. They were in all three beds and crawling on the walls.Unfortunately we did not discover them until after 5am (the following morning of our 1 night stay). I showed this immediately to the staff who was at reception- they saw them on the wall and they said “we do no usually get bed bugs in this room”. They did suggested that if I contacted the people I booked with I should be able to get a refund. I would really like some advice on this matter- the hotel is saying that they would only honor the original cancellation policy and apparently my room was non - refundable. Should this apply if there is an issue with your room/ stay?

Single room in basement. No toilet. Small. Looked Dirty. Definitely not worth £90 for Saturday 1 night.

Room was very small, couldn't acess the toilet because the bed was on the way, no water

Ive been staying there every time im in Glasgow for about 20 years and have found no reason to not stay there , always comfortable with a lovely breakfast in the morning. Thanks

We stayed her costed £130 for one night the place was really dirty it was smiling off urine had to keep windows open there was what looked like poo over the walls the staff was terrible came home I’ll