Gastnutzer
10. Oktober 2021
A beautiful castle, well taken care of, I wish I could say the same about their guests. On our arrival we were notified our room didn’t have an en-suite bathroom. Our bathroom was in the corridor! To add to it, the bathroom’s door couldn’t close perfectly and couldn’t be locked. As we complained about it, nothing was done to at least fix the door. Nothing was done to make our stay more comfortable, our discontent was simply ignored. We were told they tried to send us messages, sending an email instead ( same as it was done to confirm our reservation) could have worked better. Other areas need improvement: toiletries in the bathroom ( only one soap dispenser in the shower, no shampoo, no conditioner, no soap on the sink). No fresh orange juice or bacon for breakfast
Übersetzen