Hotel de Flandre(Hotel de Flandre Ghent)

The room is spacious for 2 people. Clean and well maintained. Nice location and near to bus station.

特別特別好

In all our travels, we have never come across such a rude arrogant manager. While having breakfast on our last day we had been talking about how nice a hotel it was. Then the manager came to us and said we hadn't yet paid for our breakfasts. No problem I said I would settle up when we checked out. [This despite the fact that when I paid I asked the person on the desk if that included breakfast and he said yes. The manager told us `he didn't say that', despite the fact that she wasn't present to know what was said. If she had said `that was a misunderstanding', then fair enough, but to deny a conversation had taken place when she wasn't there....]. When we went back to our room after breakfast we found the card wasn't working. When we went to the desk to enquire, the manager said she had locked the door to us because we hadn't yet paid for the breakfasts. She hadn't disagreed when I said we would pay for them when we checked out that morning. When asked if she really thought this was acceptable behaviour she became extremely rude and arrogant. Certainly spoilt our impression of what was otherwise a very pleasant and well-situated hotel. Steer clear if you want to be treated with any respect.

Soap could not be reached from bath Make up mirror too high Fridge did not work Iron too big in cupboard Floor dirty and unfinished behind large table No drawers

We loved this hotel! All the details from the wonderful entrance, room with an incredible view over the city and even the breakfast with all the refinement and the wonderful waffle machine present at breakfast. Also worth highlighting is the cleanliness and friendliness of the staff.

The staff are friendly and helpful. The room is clean. The hotel is Hear the city which I great.

This hotel enjoys a wonderful location within feet of the old town. A 3 minute stroll takes you to a beautiful canal in the heart of the old city. The foyer, bar area and breakfast room are beautiful - full of character and period charm. Breakfast is good - even soy yogurts and milk alternatives were provided. Reception staff are mixed with some lacking basic hospitality skills. After a long journey you might expect a smile and a warm welcome, not rude as such but lacking charm. The rooms - I have stayed here 3 times in 3 different rooms, all of which were spacious. However, and this IS an issue for me, only a handful of rooms are in the main building. Some are in the external courtyard, worse still some are up external steps / decking (think American motel). I specified main building but they have a very liberal interpretation of this. It extends to all rooms accessed via the external courtyard. It wasn’t an issue for us as our room was 6 feet from the main door on ground level. I should also add that the room was very nice and spacious but stifflingly hot with no option to adjust the temperature. f you are on an upper deck, walking in the rain to go for breakfast may be a sticking point. The hotel also has another building (a 2 minute walk down the street) in a dark courtyard. The rooms are nice but make sure that you are aware of your accommodation. Having stayed in this part previously, I found it very annoying walking for breakfast and this area lacked the security of being in a hotel. In short, lovely location, nice hotel but do be aware of where exactly your room is situated - it could be in an external motel annex or in another building entirely. Tips : as you walk out of the hotel, turn right and right again by the Mariott and you will be by the canal. Tip 2 : there is an excellent supermarket directly opposite but it’s very easy to miss as it looks small and unassuming from the outside. Tip 3 : Tram no1 can be found directly opposite The Body Shop. It will take you to Sint Peters and very regular trains will take you to both Bruges and Brussels within 25 minutes at a cost of €10 ish per journey.