Berjaya Penang Hotel

Berjaya Penang Hotel Bewertungen

Berjaya Penang Hotel

1-Stop Midlands Park, Jalan Burma, George Town, Penang, 10350, MalaysiaHoteldetails anzeigen
Berjaya Penang Hotel
Berjaya Penang HotelBerjaya Penang HotelBerjaya Penang Hotel
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

3.7/5
169 Bewertungen
Verifizierte Bewertungen
Lage3.9
Ausstattung3.6
Service3.8
Sauberkeit3.6
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Aufzug war OK(10)
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Negative Bewertungen(20)
Gastnutzer
Superior-Zimmer
Aufenthalt im Juni 2022
Pärchen
5 Bewertungen
1.5/5
Gepostet am 21. Juli 2022
Schmutziges Badezimmer. Ich buche für zwei Tage. Der erste Tag in Folge Kasse... und es ist sehr xmuslimfreundlich. Ich möchte beschäftigt sein und für Sushi beten. Als wir das letzte Mal in ein anderes Hotel gingen. Die Rezeptionistin war unhöflich. Wenn ich mich erinnere, stimmt das
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Antwort der Unterkunft: Sehr geehrte E473222, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung mit uns zu teilen. Im Namen unseres gesamten Teams möchte ich mich dafür entschuldigen, dass ich Ihre Erwartungen nicht übertroffen habe. Ihre Zufriedenheit ist uns wichtig und wir werden Ihr Feedback nutzen, um Verbesserungen vorzunehmen, um sicherzustellen, dass wir unseren Gästen auch in Zukunft ein außergewöhnliches Erlebnis bieten. Es tut mir wirklich leid, dass sich dieser Vorfall während Ihres Aufenthalts bei uns ereignet hat, und ich bedauere die dadurch verursachten Unannehmlichkeiten und Sorgen. Dies ist natürlich inakzeptabel und wird von der zuständigen Abteilung bearbeitet. Bitte nehmen Sie noch einmal meine Entschuldigung entgegen und ich hoffe, dass dies Sie nicht davon abhält, wieder bei uns zu übernachten.
YASHINII STEVEN
Standardzimmer
Aufenthalt im Jan. 2025
Pärchen
34 Bewertungen
1.0/5
Gepostet am 1. März 2025
Worst experience. Bathroom shower head was spilling all over. And the bathtub is dirty as well the toilet bowl was dirty as well. Very very unpleasant showering . There is no chilleness at all. Air cond is not cool at all. Zero. There is no remote either. Bedsheet was like 1star hotel bed sheet . Room was too small. Plug point are located behind the bed we have to push the bed a side to use it. Kettle was dirty . Worst stay. NOT WORTH FOR THE PRICE AT ALL ! 👎🏻👎🏻👎🏻
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Antwort der Unterkunft: Dear Yashinii Steven,Thank you for your feedback. We apologize for the issues you encountered during your stay. We take your comments seriously and will work on improving the quality and cleanliness of our facilities. We appreciate your input and hope to have the opportunity to serve you better in the future.
P Sri Melor M Yusoff
Standardzimmer
Aufenthalt im Jan. 2025
Pärchen
4 Bewertungen
3.7/5
Gepostet am 24. Febr. 2025
I booked three rooms for our stay. 1 room has poor AC conditioning. Not cool at all. We arrived late at night so we did not request for a change or maintenance to resolve. The room is very small. No iron in the room.
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Antwort der Unterkunft: Dear P Sri Melor M Yusoff,Thank you for your feedback. We apologize for the inconvenience you experienced with the air conditioning and room size. We strive to provide a comfortable stay for all our guests, and your comments will help us improve. We also provide irons upon request, and we’ll ensure this is communicated more clearly in the future. We hope to welcome you back for a better experience.
ana sarda
Standardzimmer
Aufenthalt im Dez. 2024
Familie
2 Bewertungen
4.5/5
Großartig
Gepostet am 31. Jan. 2025
1. Easy and fast check in 2. Place was very clean and warm welcomed by the staff 3. My room was good. Came with 2 breakfast 4. Breakfast was good. The food was a lot of Choice. Add on for Rm20 per head. Children below 5 years was free. 5. The swimming pool also good. Not too wide..but it was fun. 6. Parking at basement of hotel, before out, go to reception for stamping. 7. Overall was good.
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Antwort der Unterkunft: Dear Ana Sarda,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Perantau sepi
Junior Suite
Aufenthalt im Sept. 2024
Pärchen
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 2. Nov. 2024
beautiful view from the room we booked, location very close to attractions, friendly and helpful staff, we are very satisfied, we will book this hotel again if we vacation in penang😍😍😍😍😍😍😍😍💯💯💯💯💯💯
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Antwort der Unterkunft: Dear Perantau Sepi,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Raccoon girl
Superior-Zimmer
Aufenthalt im Sept. 2024
Pärchen
17 Bewertungen
4.0/5
Sehr gut
Gepostet am 9. Jan. 2025
Furniture quite old but Just nice place to crash in..breakfast quite nice..staff also
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Antwort der Unterkunft: Dear Racoon Girl,Thanks for taking the time to share your feedback with us. It means so much when our best guests share their experiences. I'm glad we were able to meet your expectations! We look forward to welcoming you back to our hotel in the future.
Gastnutzer
Superior-Zimmer
Aufenthalt im Sept. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. Okt. 2024
Good place to stay for medical trip. Penang Adventist Hospital is just right across the street.
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Antwort der Unterkunft: Dear Guest,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Gastnutzer
Superior-Zimmer
Aufenthalt im Jan. 2025
Business
29 Bewertungen
3.2/5
Gepostet am 14. März 2025
Car park is small and narrow. Bfast served as vegetarian. Aircond needs to be serviced. Room is old.
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Anonymer Benutzer
Standardzimmer
Aufenthalt im Dez. 2024
Pärchen
5 Bewertungen
3.7/5
Gepostet am 1. Febr. 2025
Location is convenient, served vegetarian breakfast but was good. Hotel is a bit old and needs refurbish .
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Antwort der Unterkunft: Dear Guest,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Anonymer Benutzer
Standardzimmer
Aufenthalt im Jan. 2025
Single
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 17. Febr. 2025
So far so good. Old hotel but nice, the food was really good to me. Staff awesome and friendly
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Antwort der Unterkunft: Dear Anonymous User,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Gastnutzer
Superior-Zimmer
Aufenthalt im Dez. 2024
Pärchen
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 14. Jan. 2025
The hotel is quite old and the maintenance has not been kept up to maintain service level, e.g. aircon that is not cold, temperature cannot be adjusted because the knob is missing, closet doors that cannot be closed, power plug that is unsecured, dirty kettle.
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Antwort der Unterkunft: Dear Guest,Thank you for your feedback. We apologize for the maintenance issues you encountered during your stay. Please know we are actively addressing these concerns, including the air conditioning, closet doors, and other issues you mentioned, as part of ongoing renovations.We appreciate your patience and understanding, and we hope to welcome you back for an improved experience.
Gastnutzer
Superior-Zimmer
Aufenthalt im Nov. 2024
Pärchen
2 Bewertungen
2.7/5
Gepostet am 2. Jan. 2025
Stayed 2 nights. For the 4 star standard, we are a bit disappointed as Furnitures are old, locker wasn’t functional. Bedsheets are like 2-star hotel standard. Swimming Pool maintenance works going on. Location wise not quickly accessible from city centre due to so many signals/turns. It takes atleast 20-25 mins non-peak hours. Hotel asking for RM 100 as deposit (never experienced in the past while) + RM 13/Night as local taxes on top. Apple Pay are not accepted. Should have physical card/cash in hand. Only positive experience is that Breakfast was good. Except breakfast, Overall for the money paid, it isn’t worth the spent on this hotel.
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for your feedback. We apologize for the issues with the furniture, locker, and bedsheets, and will work on improvements. We also understand the concerns about the location and payment methods. We’re glad you enjoyed the breakfast and appreciate your comments as we strive to enhance our services.
Lavendra
Superior-Zimmer
Aufenthalt im Okt. 2024
Business
5 Bewertungen
4.2/5
Sehr gut
Gepostet am 13. Febr. 2025
The location is very strategic. Accomodation was fine but needs some revamp in interior decoration to make the room layout nicer.
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Antwort der Unterkunft: Dear Lavendra,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
FreakSzi ch.
Standardzimmer
Aufenthalt im Juni 2024
Reise mit Freunden
4 Bewertungen
4.5/5
Großartig
Gepostet am 23. Juli 2024
I like the view this in room
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Antwort der Unterkunft: Dear FreakSzi ch.Thank you for your feedback! We’re thrilled to hear that you enjoyed the view from your room.We appreciate your comments and hope to welcome you back for another pleasant stay.
G20 Road Trip
Standardzimmer
Aufenthalt im Apr. 2024
Familie
49 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. Aug. 2024
Walkable distance to Adventist Hospital
Übersetzen
Antwort der Unterkunft: Dear G20 Road Trip,Thank you for your feedback. We’re glad to hear that our location was convenient for your visit to Adventist Hospital. Our proximity to the hospital is indeed a key feature for many of our guests. We hope to have the pleasure of hosting you again.