Magazine Vista Hotel

Amazingly located in the center of Georgetown, but was a bit difficult to locate the lobby. As it is not at under the shophouses, luckily bumped into the staff who just happen to be walking towards the rooms.

Location is fantastic. Near to the GAMA mall. It provides Netflix, toothbrush, slippers, etc... Room configuration: (1) King Bed (2) 1 Queen 1 Sgl (3) 2 Queens. Spacious with living room and a big kitchen equipped with kettle, microwave, washer cum dryer and fridge. However, its cleanliness was in doubt. We stayed in the bedroom with ensuite toilet. The room smelled, so we had to leave the door open throughout the night. On top of that, our bed also smelled quite badly. The shower screen moved out of its alignment and it does look dangerous. Upon arrival, they gave us a card and stated wifi password and next day check out date. 1. Wifi Password was wrong 2. Check out date was also wrong Whatsapped them, they provided a new password and confirmed my check out date is 2 days later. Come next day, we couldn't enter the apartment as pin number for the lock was not valid anymore. So the whole group of elderly and children got to wait for someone to come and reset the pin. Asked what went wrong, they simply said system error. No apologies given. I couldn't change hotel midway too as I had paid for 2 nights and moving 4 elderly + 3 children to another hotel at the last minute during June school holiday is no joke. While the minor inconveniences were resolved eventually, I do not think I will stay here again as cleanliness and safe amenities are important to me.

飯店有點像民宿很大，很乾淨，有廚房，洗衣機⋯雖沒有櫃檯，但有任何需要，what’s app 通知，五分鐘內馬上就來（房間有洗衣機對我來說是大大加分，檳城很熱，需換洗很多衣服）除了地板有一點點點斑駁，洗手間沒有擦手毛巾⋯整體來說是很棒的房間，我們一家五口住的很舒適很喜歡，位置離公車站，夜市、著名景點也都不遠，唯一缺點是每天早上5、6點會被斜對面的頌經聲吵醒😅

There is almost nothing good to say about this ”Hotel”. I tried to contact the Hotel several times before we arrived. No one answered to me. I also tried to change my booking because of the emergency in the family and contacted Hotel, but Magazine Vista Hotel only wanted the money. They answered 1,5 week after my contact. Now after check out i saw that Hotel charged my credit card much more that the booking amount + taxes were. Please if you want to keep safe and secure your money, don’t book this Hotel. It is a scam!! The apartment it NOT very safe either. There is no reseption or anything. The door of the apartment is facing a busy street. Not secure at all. No staff and no one answers to you. Apartment is big but you can not sleep on the other bedroom because its facing the noisy street. Sheets had several stains so we did not feel very confortable to sleep on those dirty sheets.

There was no on site staff so we had to call and wait about 10 minutes before the staff came to check us in. The premises were an entire upper floor apartment and were huge and spacious. Good value in terms of space. The premises were very clean as well. Service staff was polite and helpful. Location is good as it is near a mall and many eateries. However there were some minor blips. Access to the premises is given through a passcode with no card or key. Hence it felt a little unsafe. Initially, the fridge wasnt working and the smoke detector beeped. These were fixed rather efficiently. However the safe wasnt working and could not be fixed while we were there. The premises were right above a major main road hence traffic sounds can be heard faintly throughout the day and night.